Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • November 15, 2017 at 1:37 pm #877075
    Richard

    Hi
    Just realised that the Menu Button on an Android mobile is not working. Not sure how long this has been a issue. Tried deactivating the plugins but still a problem.
    Any suggestions?
    Regards
    Richard

    November 16, 2017 at 7:08 pm #877674
    Victoria

    Hey Richard,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? There is an error in JavaScript.

    Best regards,
    Victoria

    November 16, 2017 at 10:18 pm #877789
    Richard

    Hi Victoria
    See below. While you are there can you also tell me why Plugins always shows 1 update available but I have gone through the plugins and are there are no updates available. I have also checked the versions and everything seems ok.
    Regards
    Richard

    November 17, 2017 at 3:04 pm #878090
    Victoria

    Hi Richard,

    It’s the Layer Slider that needs an update, that’s why plugins are showing the notification.
    Image 2017-11-17 at 14.42.40.png

    Best regards,
    Victoria

    November 17, 2017 at 9:31 pm #878296
    Richard

    Hi Victoria
    Hmmm! sorry about that..

    Also I thought the layer slider was embedded into Enfold and was updated with Enfold?
    Regards
    Richard

    November 20, 2017 at 4:06 pm #879177
    Victoria

    Hi Richard,

    Can you please reupload a fresh version of the theme via FTP?

    Best regards,
    Victoria

    November 21, 2017 at 1:10 pm #879708
    Richard

    Hi Victoria
    I have re-installed Enfold via FTP. Had a bit of a problem with one file codemirror.js but it seems to be ok now.
    Also is Kriesi including LayerSlider in Enfold updates or am I now required to purchase it to get the revisions?
    Regards
    Richard

    November 22, 2017 at 11:48 pm #880532
    Jordan Shannon

    Hi,

    In order to get the updates and revisions you must purchase a separate copy of LayerSlider.

    Best regards,
    Jordan Shannon

    November 22, 2017 at 11:56 pm #880540
    Richard

    Hi
    Ok thanks for that…

    So, going back to my original question, any idea why my website menu button on the mobile doesn’t work?

    Regards
    Richard

    November 23, 2017 at 12:06 am #880542
    Jordan Shannon

    Hi,

    There’s a js error showing in the console that’s why the burger menu isn’t working, can you try to switch it to the Enfold theme (parent) to see if it works.

    Best regards,
    Jordan Shannon

    November 23, 2017 at 12:17 am #880543
    Richard

    Hi Jordan

    Tried that…no joy..

    Regards
    Richard

    November 26, 2017 at 5:56 pm #881941
    Victoria

    Hi Richard,

    How are you adding the login link? Can you add classes to it like “menu-item custom-login”?

    Best regards,
    Victoria

    November 27, 2017 at 1:33 pm #882209
    Richard

    Hi Victoria

    If I understand you correctly the login link is an app call “My Login Logout Plugin”. It is out of date!

    Regards
    Richard

    November 27, 2017 at 4:49 pm #882274
    Jordan Shannon

    Hi,

    If you disable that plugin, is the menu still malfunctioning?

    Best regards,
    Jordan Shannon

    November 27, 2017 at 10:11 pm #882366
    Richard

    Hi Jordan

    What a dummy I am!! That was the problem…Oh well now to find another login/logout plugin.

    Thanks for your help
    Regards
    Richard

    November 27, 2017 at 11:03 pm #882382
    Jordan Shannon

    Hi,

    I’m glad you were able to get this corrected. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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