Viewing 12 posts - 1 through 12 (of 12 total)
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  • October 31, 2017 at 12:53 pm #870813
    Anton

    Hello,

    My Widgets page doesn’t work after the 4.2 update. I can’t drug and drop the widgets and can’t open it. The page seems to be blocked.
    On the other hand, the Menus page functions as usual.
    Any idea ?
    (all details in the Private Content)

    November 1, 2017 at 11:05 am #871140
    Rikard

    Hey Anton,

    Thanks for the login details. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    November 1, 2017 at 11:28 am #871151
    Anton

    Hi,

    already done, but nothing happened, the problem remained…

    November 2, 2017 at 4:48 am #871517
    Rikard

    Hi,

    Thanks for the feedback. You get an error message for your child theme under Appearance->Themes

    ERROR: Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.

    Did you try to fix that? If that is not the problem then do we have permission to deactivate plugins in order to debug the problem?

    Best regards,
    Rikard

    November 2, 2017 at 1:11 pm #871632
    Anton

    Hi,

    yes, you have my permission, coz I have no idea where does this error come from.

    November 3, 2017 at 9:12 am #872030
    Rikard

    Hi,

    I deactivated all plugins and it started working again, so it’s due to one or more of your plugins. Could you try to deactivate all of them then activate them one by one to see which one is causing the problem?

    Best regards,
    Rikard

    November 3, 2017 at 12:17 pm #872121
    Anton

    Hi,

    how is it possible ?
    When I deactivate all plugins the problem doesn’t go! The widgets don’t work and the Error message in the Theme page remains.

    November 4, 2017 at 8:54 am #872426
    Rikard

    Hi,

    I don’t know, but it worked when I deactivated all plugins. I’m guessing it’s due to those shortcode widgets you have at the top, though I’m not sure. If you activate the plugins one by one you will find that out.

    Best regards,
    Rikard

    November 10, 2017 at 1:43 am #874925
    Anton

    Hi,

    The error, you were talking about, was actually in my Enfold-child style.css.

    ERROR: Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.

    I’ve corrected it.

    But my widgets’ page still doesn’t work. I deactivated ALL my plugins (twice) but EVEN WITHOUT any plugins the widgets’ page doesn’t work, which happened after the last Enfold update. So obviously the problem is hidden somewhere else.
    You have already all private details in the 1st message of this thread. Please, have a look and tell what’s wrong, coz I can’t manage my widgets anymore.

    November 10, 2017 at 6:43 pm #875289
    Victoria

    Hi Anton,

    The error is in load-scripts.php in JavaScript. Can you update the WordPress again?

    Best regards,
    Victoria

    November 13, 2017 at 6:48 pm #876204
    Anton

    Hi,

    I’ve found the solution here, FYI: https://wordpress.org/support/topic/media-library-broken-in-45-javascript-errors-in-load-scriptsphp/
    define('SCRIPT_DEBUG', true);
    To wp-config.php

    RESOLVED

    November 13, 2017 at 8:05 pm #876242
    Jordan Shannon

    Hi,

    Great! If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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