Enfold 4.2 Update Issues - Support | Kriesi.at

Viewing 9 posts - 1 through 9 (of 9 total)

Author

Posts
October 31, 2017 at 4:49 am #870706

sreen22
Participant

Hi,

I updated my site http://www.newsmilesfrisco.com today but the website does not seem to function as it was prior to the update. I am getting blue screen with links after the page is displayed within few seconds.

Please help me out, I have provided credentials to login in private area.

Thank you,
Srini

October 31, 2017 at 5:01 am #870714

John Torvik
Inactive Moderator

Hey sreen22,

Please, can you provide to us a screenshot about the issue?

Best regards,
John Torvik

October 31, 2017 at 5:08 am #870718

sreen22
Participant

Hi John,

It wont let me paste a screen shot here.. Is there a place i can upload?

Thank you,
Srini

October 31, 2017 at 5:11 am #870728

Jordan Shannon
Inactive Moderator

Hi,

You can use the following service:

https://snag.gy/

Best regards,
Jordan Shannon

October 31, 2017 at 5:15 am #870733

sreen22
Participant

Let’s see if this will work..

https://imgur.com/a/cL1O0

October 31, 2017 at 5:25 am #870744

Jordan Shannon
Inactive Moderator

Hi,

Have you tried disabling all active plugins to see if this issue persists?

Best regards,
Jordan Shannon

October 31, 2017 at 5:33 am #870749

sreen22
Participant

Yes, de-activated all plug-ins and still same issue.

October 31, 2017 at 5:41 am #870750

sreen22
Participant

and also re-activated but of no luck.

October 31, 2017 at 7:22 am #870771

Jordan Shannon
Inactive Moderator

Hi,

Apologies, please try and download a fresh copy of the file via ThemeForest and attempt the upgrade once more: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Jordan Shannon
Author

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