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  • October 26, 2017 at 1:26 am #869025
    Rinviz Palkhiwala
    Guest

    This is my second attempt to get an answer to this.

    I bought the enfold theme 6 months ago and just paid for another 6 months support.

    I am unable to get this support.
    Why? because your support forum will not send me a password when I registered.

    The Author contact form that Envato sent me I filled in but I received a email back saying that it was no longer monitored and that I should submit through this the sale support contact.

    So pre-sales how the heck do I get this resolved when I cannot log into the forum or send my problem to anyone.

    Rinviz Palhiwala

    October 26, 2017 at 2:25 pm #869202
    Yigit

    Hi Rinviz,

    Thanks for contacting us!

    Please post your purchase code in private content field so we can reset your forum account and send you another password.

    Cheers!
    Yigit

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