Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 24, 2017 at 3:03 am #867940
    lock255

    Hi, long ago, I always had the huge header problem when I was visiting the site, but then settled alone.
    I have noticed that sometimes I see it from other devices, the problem reappears.

    How can I fix it?

    October 24, 2017 at 10:00 am #868050
    Victoria

    Hey lock255,

    Can you give us the browsers and the screen sizes of the devices, where it is hapenning?

    Best regards,
    Victoria

    October 24, 2017 at 8:32 pm #868373
    lock255

    The problem occurred when I used a 4k monitor and a 1280*720; and with Firefox and Chrome.

    October 25, 2017 at 4:16 pm #868785
    Victoria

    Hi lock255,

    It does not seem to be happening anymore. Could have been just a cache issue.
    What did you set the header height to be in theme options?

    If you need further assistance please let us know.
    Best regards,
    Victoria

    October 25, 2017 at 9:54 pm #868966
    lock255

    The problem is that it really happens almost never, but it does if I visit the site with new devices and for about a month (since I created the site) that I have this problem, so I do not think it’s a cash problem.

    The header width I set is: thin

    October 27, 2017 at 8:13 pm #869742
    Basilis

    Hi,

    Yea it is actually a cache problem.
    I also noticed it, while I have loaded the site, but then it moved away. So that means,
    it took time to resize until the Javascripts that are related to the header could resize it ( or any CSS ).

    So it is something on that configuration

    Best regards,
    Basilis

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