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  • October 23, 2017 at 4:16 pm #867675
    Todo

    Hello,
    I usually use Enfold to manage my Woocommerce product pages. But now I have a problem. Indeed, on a site where I have already installed the Enfold theme, I just added Woocommerce. However in the back office of a product page I can’t display the layout options, so I can’t choose the options on the menu, sidebar, footer etc….

    When I display the options of the screen I don’t have the possibility to check “Mise en forme” (in french :) ) although I have these options on the classic pages.

    Can you please help me?

    October 23, 2017 at 4:48 pm #867700
    Victoria

    Hey Todo,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Can you switch WordPress to English and see if the options appear?

    Best regards,
    Victoria

    October 23, 2017 at 4:57 pm #867705
    Todo

    Hi Victoria,
    So It’s really strange. I change to English and I’v got layout options, but when rechange in French this options disappears…
    So I will worl in English, but have you got an explanation for this bug ?

    October 24, 2017 at 11:53 am #868120
    Victoria

    Hi Todo,

    Well, there was a thread about it, I cannot seem to find it now.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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