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  • #866373

    I just installed Enfold Child Template (version 4.2) when I changed the default menu, that menu does not appear in my team. If I change team (something not Enfold) the menu is there. With Enfold something is wrong and I have not an idea what is going on. I am new at Worldpress.

    #866378

    Hey,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

    #866383

    credentials in the private area.
    Thank you very much

    #867272

    Hi pdmeira,

    I am seeing the menu, that could have been just cache. Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

Viewing 4 posts - 1 through 4 (of 4 total)
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