Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 19, 2017 at 10:41 am #866142
    econsor

    Hello Support-Team,

    after i updated the enfold theme to the latest version 4.1.2 the excerpts on the items in a portfolio grid disappeared.

    Here the informations about the website (also in private content):
    PHP: 5.6.31
    Enfold: 4.1.2
    WP: 4.8.2

    I’ve started debugging the “wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/portfolio.php” file for a bit:
    I added this code in line 554:
    $output .= "<pre><br/><br/><br/> ############################## <br/><br/><br/>\$excerpt: " . $excerpt . " <br/>\$contents: " . $contents . "<br/><br/>\$entry->post_excerpt: " . $entry->post_excerpt . "<br/> \$entry->post_title: " . $entry->post_title . "<br/><br/><br/>##################################<br/><br/><br/></pre>";

    and got the following restult:

    ##############################

    $excerpt:
    $contents: excerpt
    $entry->post_excerpt:
    $entry->post_title: Susanne Weeber

    ##################################
    …

    Could you please look into my issue and give me an update as soon as possible?
    This is the last issue to solve before i can put the changes live.

    Regards,

    Marco

    October 20, 2017 at 9:09 pm #866857
    Basilis

    Hey econsor,

    I tested a clear installation and that issue is not happening.
    Can we get ftp also and do u mind if we replace any files?

    Best regards,
    Basilis

    October 23, 2017 at 9:13 am #867503
    econsor

    Hello Basilis,

    see in private content.

    Regards,
    Marco

    • This reply was modified 7 years, 1 month ago by econsor.
    October 24, 2017 at 6:01 am #867976
    Ismael

    Hi,

    The dev site is redirecting to the live site. Please upgrade to version 4.2 then make sure that the Portfolio Grid’s “Excerpt” option is set to “Title and Excerpt”. Did you use the advance layout builder to create the content of the portfolio items?

    UPDATE: The portfolio grid is not working when I checked the page.

    Best regards,
    Ismael

    October 24, 2017 at 8:24 am #868009
    econsor

    Hello Ismael,

    as i’ve written in my last message, the changes on the website are live now with the not working portfolio grid.

    To view the grid you have to click on the “Alle anzeigen” button and select a category. After that you should be able to see multiple contact persons that work in the above selected category.

    The theme version is already at the latest version as I wrote in my first message. The problem with the portfolio grid came from updating the theme to the latest version.

    The portfolio grid was created with the “Avia Layout Architekt”, which problaby means the advanced layout builder. You could also have a look yourself with the above provided login. Just navigate to “Seiten” -> “Ansprechpartner”.
    The portfolio items are created in the “Portfolio Einträge” page.

    Regards,
    Marco

    October 24, 2017 at 9:08 pm #868399
    Basilis

    Hi,

    Have u updated Enfold, like Ismael asked u?

    Best regards,
    Basilis

    October 25, 2017 at 2:49 pm #868753
    steviger

    I have a similar issue when using the Creative Studio template. Settings n Portfolio Grid are: Show title and excerpt under preview image and I tried both the standard editor as well as the advance layout builder.

    Best regards,

    Steven

    Debugging Info for Theme support:

    Theme: Enfold
    Version: 4.2
    Installed: enfold
    AviaFramework Version: 4.6
    AviaBuilder Version: 0.9.5
    – – – – – – – – – – –
    ChildTheme: Steviger Child
    ChildTheme Version: 4.0.2
    ChildTheme Installed: enfold

    ML:128-PU:47-PLA:9
    WP:4.8.2

    October 27, 2017 at 9:20 am #869481
    econsor

    Hello Basilis,

    yes, as i wrote in my last message, “The problem with the portfolio grid came from updating the theme to the latest version.”, I did update the theme to the latest version. After that update the problem appeared.

    Best regards,

    Marco

    October 27, 2017 at 7:22 pm #869721
    Basilis

    Hi,


    @steviger     please do create your own topic, so we can take a look.

    Best regards,
    Basilis

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