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Viewing 13 posts - 1 through 13 (of 13 total)
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  • October 13, 2017 at 9:07 am #863799
    jonna_gaertner

    Hi Enfold -Team,
    on the mobile version of our website the first masonry gallery is not shown, there is only a big white space and I don´t know why… Under screen options I did not hide anything. Do you have an idea?
    Best regards
    Jonna

    October 14, 2017 at 8:01 am #864220
    jonna_gaertner

    Hi could you please help me! Thanks in advance, Jonna

    October 16, 2017 at 5:01 am #864611
    John Torvik

    Hi,

    Please, may you provide to us your website link and the WP and FTP credentials?

    Best regards,
    John Torvik

    October 16, 2017 at 11:24 am #864756
    jonna_gaertner

    Hi John,
    find the informations in the private part. Thank you very much for helping us.
    Best
    Jonna

    October 18, 2017 at 3:47 pm #865761
    Victoria

    Hi Jonna,

    This is the code, that hides the masonry, it’s in themes/enfold-child/style.css
    Image 2017-10-18 at 16.46.41.png
    All you need to do is remove it.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    October 18, 2017 at 4:15 pm #865781
    jonna_gaertner

    Dear Victoria,
    thank you very much, that helped! No idea in which situation I put that code in the Editor! ;)
    Best regards
    Jonna

    October 18, 2017 at 4:24 pm #865786
    HeroChris

    Hello Victoria,

    I am using the normal Enfold theme and I am havig the same problem with my ‘Portfolio Grid’ when using a thumbnail setting bigger then the screen can handle. Once the screen is to small the thumbnail becomes a white 2px high bar.

    I have removed all the CSS but I still have the same problem.

    Best regards,
    Christian Prater

    October 19, 2017 at 9:12 pm #866456
    Victoria

    Hi HeroChris,

    I did not see the grid on that page and I saw many mod rewrite errors in console. Did you remove the grid? Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 19, 2017 at 9:13 pm #866457
    Victoria

    Hi Jonna,

    Glad we got it working for you! Yes, it’s so easy to forget why you put the code, you can use comments to write notices for yourself :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    October 20, 2017 at 4:06 pm #866761
    HeroChris

    Hello Victoria,

    Here are the username and password:

    Best regards,
    Christian Prater

    October 22, 2017 at 8:58 pm #867307
    Victoria

    Hi Christian Prater,

    Your server does not allow images to load. It’s either in some config or in .htaccess.

    Best regards,
    Victoria

    October 22, 2017 at 11:21 pm #867375
    HeroChris

    Hello Victoria,

    That is very weird. I’ll go do some more research on that.

    Thank you for your time!

    Best regards,
    Christian Prater

    October 23, 2017 at 7:10 am #867469
    Rikard

    Hi Christian,

    No problem, just let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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