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Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 12, 2017 at 8:38 pm #863615
    vadikcoma

    Hello, messages from default contact form triggers gmail to display red question mark with text:
    gmail couldn’t verify that this message was sent by…

    and from email I can see that it sets FROM: to persons email, rather than using REPLY-TO

    Is there a way to fix that?

    October 12, 2017 at 9:07 pm #863623
    vadikcoma

    I found a work-around here – https://kriesi.at/support/topic/how-do-i-change-from-and-reply-to-for-the-contact-form/
    But it doesn’t solve the issue.
    What happens now – I get email to my inbox (not spam as before) but I still see red question sign from Gmail not trusting sender.

    My contact form has autoresponder, and even when I fill form with fake data I still get autoresponder email to my FROM address

    October 16, 2017 at 4:57 am #864610
    John Torvik

    Hi,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Best regards,
    John Torvik

    October 16, 2017 at 9:58 am #864722
    vadikcoma

    Hi John, sure. Details attached

    October 17, 2017 at 6:49 am #865156
    Nikko

    Hi,

    Just want to ask since you’re using this code:

    add_filter('avf_form_from', 'avf_form_from_mod', 10, 3);
function avf_form_from_mod($from, $new_post, $form_params) {
    $from = " (Email address hidden if logged out) ";
    return $from;
}

    is the $from email used belongs to your domain? if it’s not @yourdomain.com then I think that’s the issue, for example your domain is abc.com and the from email is set to (Email address hidden if logged out) (or other domain) since it’s not consistent.

    Hope this helps.

    Best regards,
    Nikko

    October 17, 2017 at 12:43 pm #865259
    vadikcoma

    Hi Nikko,

    I didn’t really understood what you mean.
    Currently the problem is that gmail thinks, that emails that are coming from WordPress (forms, orders…) are not coming from our site. So i researched and found that there is an issue with form and it doesn’t set REPLY-TO address properly. So someone offered to use snippet of code:

    add_filter(‘avf_form_from’, ‘avf_form_from_mod’, 10, 3);
    function avf_form_from_mod($from, $new_post, $form_params) {
    $from = “ (Email address hidden if logged out) “;
    return $from;
    }

    email I placed in $from – is the same email that we use to receive our emails. This same email is placed in forms

    October 18, 2017 at 7:45 am #865564
    Rikard

    Hi,

    Thanks for the feedback, I’m not sure if the code worked out for you or not though? Let us know if you are still having problems.

    Best regards,
    Rikard

    October 18, 2017 at 2:57 pm #865739
    vadikcoma

    Hello Rikard,

    We are still getting warning with red question sign in Gmail.

    Could it be because we are using Google Apps?

    October 19, 2017 at 10:48 pm #866499
    Basilis

    Hi,

    That is nothing to do with Enfold.
    it is related with your hosting provider, please discuss with them.

    Best regards,
    Basilis

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