Viewing 24 posts - 1 through 24 (of 24 total)
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  • October 10, 2017 at 2:44 pm #862471
    Signe
    Guest

    Hello
    Is it possible to update jump from EnfoldVersion: 2.5.2 to newest version, on a customised website
    directly without any problems with the design?
    Our site have been hacked and after cleaning out and updating WP the Enfold seems not to work, since I cannot see the pages in WP editor, there is just a spinning wheel. Some tech’s said that I must update the theme. Will this make editing work again?
    Kind regards,
    Signe

    October 11, 2017 at 7:02 am #862757
    Rikard

    Hey Signe,

    It will most likely solve the editing problem yes, but please update the site on a staging environment first before updating the production site since there has been a lot of changes since you last updated.

    Best regards,
    Rikard

    October 27, 2017 at 9:26 am #869483
    Signe
    Guest

    Hi again Rikard
    It seems that some of the new chages in the update that changes our design. We use some textboxes that was white with margin as custom design before, now they are transparent with no margin and we have tried to find where to change that setting, or how to instead code it in, but nothing works. You can see the problem here:

    Udstillingskalender

    How do we get this simple feature to work in the update of the theme?
    Kind regards,
    Signe

    October 29, 2017 at 5:43 pm #870140
    Victoria

    Hi Signe,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
#top .main_color .input-text, #top .main_color input[type='text'],
 #top .main_color input[type='input'], #top .main_color input[type='password'],
  #top .main_color input[type='email'], #top .main_color input[type='number'],
   #top .main_color input[type='url'], #top .main_color input[type='tel'], 
   #top .main_color input[type='search'], #top .main_color textarea, #top .main_color select {
     background-color: #fff;
}

    If you need further assistance please let us know.
    Best regards,
    Victoria

    October 30, 2017 at 9:52 am #870390
    Signe
    Guest

    Hi Victoria
    It does not work to put it into Enfold > General Styling > Quick Css.
    And I am not sure where to find put into themes/enfold/css/custom.css
    I tried Appearance/ themes/enfold/customize/Additional CSS
    but that did not work either. I am a little at loss here, it is very bad for us that we can not update our exhibition calender and that the design is wrong, because there is often where we get our customers from. So we need to find a way to fix it, it is such a little feature. What to try now?
    Kind regards,
    Signe

    October 30, 2017 at 2:26 pm #870473
    Victoria

    Hi Signe,

    I am seeing all the inputs white. Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    October 30, 2017 at 5:46 pm #870594
    Signe
    Guest

    That is strange, I just opened the site at another computer in Crome and there was the same problem, but after putting in the code into Enfold > General Styling > Quick Css, all the boxes are gone both in Safari, Crome and Firefox. On my Iphone there is no white boxes either
    Just to make sure you know which boxes I am referring to, it is the text underneath each picture in our “udstillingskalender”, there used tu be a white box with black text, now there is only black text. How can we get white background and margin in each of the 87 text boxes on this page?

    Like I wrote I am not sure where to find: themes/enfold/css/custom.css
    so I have not tried that solution
    Instead I tried: Appearance/ themes/enfold/customize/Additional CSS
    but that did not work either.
    Please help us get this on order again, thank you
    Signe

    November 4, 2017 at 3:15 am #872355
    Ismael

    Hi,

    I can’t find the box under the text “udstillingskalender”. Please provide a screenshot from imgur or dropbox.

    Best regards,
    Ismael

    November 6, 2017 at 10:34 am #872954
    Signe
    Guest

    Hi Ismael
    Thank you for responding.
    ‘I can’t find the box under the text “udstillingskalender”. Please provide a screenshot from imgur or dropbox.’
    No that is exactly the problem, all text on both frontpage and udstillingskalender had whiteboxes with margin framing the it in our original design. After our update they are gone and we want them back. So I ask which code I can apply somewhere to get our original look back.
    Kind regards
    Signe

    November 7, 2017 at 5:06 am #873534
    Ismael

    Hi,

    I’m sorry but I’m a bit confuse with your inquiry. How did you add the text? Please provide a screenshot of the previous design. Use imgur or dropbox.

    Best regards,
    Ismael

    January 2, 2018 at 11:46 am #892449
    Signe
    Guest

    Hi
    Sorry that it took so long to respond, I didn’t have time to deal with the problems for awhile.
    I cannot send a screenshot of the previous design, since it was changed by the update and I don’t have any old screenshots.
    But all the areas with text, both on the front page and ‘udstillingskalenderen’, had white backgrounds so they appeared as boxes framing the texts.
    best regards and happy new year,
    Signe

    January 3, 2018 at 1:05 pm #892799
    Victoria

    Hi Signe,

    Can you please look at the screenshot in private and tell us which element should be different and how?

    Best regards,
    Victoria

    January 3, 2018 at 3:55 pm #892871
    Signe
    Guest

    Hi Victoria
    Now I have drawn it in Photoshop, but how do I upload the pictures?
    Kind regards,
    Signe

    January 4, 2018 at 6:34 am #893114
    Ismael

    Hi,

    Please use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    January 4, 2018 at 9:29 am #893165
    Signe
    Guest

    Hi here is the screenshot edited in Photoshop so the almost look like before the upgrade.

    https://www.dropbox.com/s/q2etahdr56fxv8p/Sk%C3%A6rmbillede%202018-01-03%20kl.%2014.47.01.png?dl=0

    https://www.dropbox.com/s/bodfp87jtiiou3v/Sk%C3%A6rmbillede%202018-01-03%20kl.%2014.47.06.png?dl=0

    January 4, 2018 at 7:15 pm #893348
    Victoria

    Hi Signe,

    Thank you for the clarifications :)
    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
.av_textblock_section {
  background-color: #fff;
  padding: 5px
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    January 8, 2018 at 11:28 am #894650
    Signe
    Guest

    Hi Victoria
    Thank you for your respons.
    Now I have tried both but it does not work. In the second suggestion I did a little bit different, because I could not find the path you gave(I don’t have the site locally on the computer), so instead I tried: Appearence/Tmemes/Enfold/Customize/Additional CSS
    Do you have other suggestions I can try?
    Best regards,
    Signe

    January 8, 2018 at 4:00 pm #894741
    Victoria

    Hi Signe,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 8, 2018 at 5:07 pm #894775
    Signe
    Guest

    Sure the login is;
    signe
    ullapia

    January 9, 2018 at 5:07 am #895078
    Ismael

    Hi,

    Please edit the text blocks then look for the “Custom CSS Class” field. Insert “box” as the class attribute then add this code in the Quick CSS field.

    .avia_textblock.box {
    background: #ffffff;
    padding: 5px;
}

    It should look like the followign screenshot afterwards.

    // https://imgur.com/a/ZJXJR

    Is that what you’re trying to do?

    Best regards,
    Ismael

    January 9, 2018 at 2:29 pm #895249
    Signe
    Guest

    ‘Please edit the text blocks then look for the “Custom CSS Class” field.’
    Where do I find the text blocks?

    January 10, 2018 at 10:57 am #895596
    Ismael

    Hi,

    The text blocks are part of the page. Edit the page and you’ll find the text blocks throughout the advance layout builder. Did you create this site?

    Best regards,
    Ismael

    January 12, 2018 at 10:31 am #896488
    Signe
    Guest

    No I did not. I was making websites before when it was mostly html, but now I am just the one to update this one. The most irritating thing is that it looks correct in the normal online editor, just not when I look at the website online. The site was designed to have white boxes around the text blocks, and it was only because of that we had to update that it lost this element in our design.
    I have looked and looked to find where to place the codes you send, but I cannot find a place where it changes anything. Maybe I just did not find the right place to put it.
    Best regards,
    Signe

    January 13, 2018 at 4:46 am #896804
    Ismael

    Hi,

    Alright. First, we need to turn on the custom css class field. Please refer to this short documentation.

    Documentation: https://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    After that, edit the page then look for the text block elements, edit it. At the very bottom of the page, you should see the “Custom CSS Class” field.

    Screenshot: http://kriesi.at/documentation/enfold/wp-content/uploads/sites/2/2013/12/blur.jpg

    Add the “box” css class attribute to every text blocks.

    Best regards,
    Ismael

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