Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • October 5, 2017 at 3:01 pm #860597
    FIMPhsv

    After inserting text in block and saving, I cannot open again to edit. I get a blank screen

    October 6, 2017 at 12:18 pm #860964
    Victoria

    Hey FIMPhsv,

    Credentials did not work for me. Could you please update the credentials

    Best regards,
    Victoria

    October 6, 2017 at 3:25 pm #861048
    FIMPhsv
    This reply has been marked as private.
    October 6, 2017 at 9:32 pm #861187
    FIMPhsv

    Can somebody please help with this issue. I need to finish the website today!

    October 8, 2017 at 6:06 am #861478
    Rikard

    Hi,

    Thanks for that, details are working. Is it the front page you are having problems with? If so then please try to enter the copy without the shortcode at the beginning, I think that is what is causing the problems.

    Best regards,
    Rikard

    October 8, 2017 at 8:34 pm #861663
    AU5985

    Thanks Rikard, the problem is not the front page. Go to appointments page, second column. I can’t open the text block to edit the text. I just get a blank screen.

    October 9, 2017 at 11:20 am #861835
    Victoria

    Hi,

    Here is a thread for you to consider

    Failed to load resource: the server responded with a status of 403 (Forbidden)

    Best regards,
    Victoria

    October 9, 2017 at 2:47 pm #861916
    FIMPhsv

    I do not use Wordfence on this site. The thread you provided did not work either. Will somebody please look into this

    October 9, 2017 at 4:43 pm #861971
    FIMPhsv

    I have rebuilt the pages and typed the text, instead of pasting in and I still have the same issue. I get to a certain point and it will not accept any additional text. It’s only on one page. I have deleted the text block and added a new one and still have this problem. Please help, I have missed my deadline because of this issue!

    October 9, 2017 at 6:50 pm #862036
    FIMPhsv

    Don’t know what’s going on but I created a new text block and had the same issue, but when I changed the font size from default to 16 it now works. Hope this helps others with the same issue. this is using Firefox – I haven’t tried with other browsers.

    October 10, 2017 at 4:45 am #862234
    Nikko

    Hi,

    Glad that it’s working for you and thanks for sharing the solution. Though error 403 refers to a security/permission issue. :)

    Best regards,
    Nikko

    October 10, 2017 at 5:03 am #862241
    AU5985

    Thanks Nikko,
    Thats really weird, because it worked on all text blocks I had an issue with. But, I never saw a 403 error.

    October 12, 2017 at 3:05 am #863108
    Nikko

    Hi,

    Yes, you can’t see the error 403 on the page itself but if you’re on Chrome browser, right click any parts of the page and inspect element and go to Console, once you try to update and it’s not working you should see 403 error on the console.

    Best regards,
    Nikko

    October 12, 2017 at 3:50 am #863111
    AU5985

    Thanks Nikko!

    October 12, 2017 at 8:46 am #863249
    Nikko

    Hi,

    You’re welcome and glad we could help. Thanks for using Enfold :)

    Best regards,
    Nikko

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