Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 5, 2017 at 9:51 am #860499
    newki75

    Hello,

    I’m creating a new website and I have a problem with the contact form (the first time I have this issue with Enfold, maybe a conflict with Google Maps ? )
    Fill the form on the URL below, click on Send : the message “You message has been sent…” is not displayed (I’ve chosen the option in the backoffice) and I don’t receive the email. Can you help me?
    Tx guys ! (as the site is on maintenance, I’ve given the credentials to access).
    Nice day
    Marine

    October 6, 2017 at 4:58 am #860835
    John Torvik

    Hey newki75,

    This article should help you: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Best regards,
    John Torvik

    October 6, 2017 at 3:01 pm #861039
    newki75

    Tx John for this article.
    I’ve found the explaination: I’ve let the phone field with email control.
    You can close the case.
    Tx !

    October 6, 2017 at 6:39 pm #861123
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Sent message notice not dsplayed / email not sent’ is closed to new replies.