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  • #859759

    I’m confused and needing to learn about why there is not yet a direct bank transfer button when user checks out?

    Enable bank transfer is checked

    For example this service:
    http://bodytalkminneapolis.com/index.php/product/soltec-lounge/

    The we select the direct bank transfer in the check out
    https://i.imgur.com/DSrjpaC.jpg
    and click place order

    Then it’s showing the bank details after they choose their day and time!
    How do we add a CSS code so that doesn’t show our account info to people making orders?
    https://i.imgur.com/CIM2sNb.jpg

    Isn’t there supposed to be text fields for them to enter their account information
    and a button for them to complete the order?
    https://i.imgur.com/XG5jT76.jpg

    We are offering a service not a product and we have configured the settings already according to Woo commerce documentation
    and we have watched tons of video and nothing is clearly yet explaining how to resolve this

    Please help

    Thank you

    #859762

    I’m obviously going to disable the “enable bank transfer” so people can’t see our account info until the issue is resolved

    You can log in to the dashboard and see for yourself what we are talking about

    thanks for support Enfold team

    #859766

    Even in the email it is showing the account information to the customer and we need reassurance that is not there to be safe no one has access to our bank account
    https://i.imgur.com/jcQRxOl.jpg

    We thought that the customer would be able to click a button or link in the email that would bring them back to the site to complete the order process yet there is no link or button in the email either?
    https://i.imgur.com/G4LHjgo.jpg

    #859769

    because there is no button, does this mean we need to “create a direct gateway”?
    https://i.imgur.com/ab7fNHs.jpg

    #860199

    Hi BodyTalkCare,

    You might want to address these questions to the WooCommerce support here

    How to Get Help

    If you need further assistance please let us know.
    Best regards,
    Victoria

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