Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 3, 2017 at 7:31 pm #859755
    SimonJ17

    Hello everyone,

    lately I have come across the problem that the “preview” of a page differs from the “live view” of the same page that I created in the Enfold Theme. Once I change/add/remove certain elements from that page, other items disappear in the live view. This could be a for example a whole color section or elements such as a text box.

    1) I have tried removing and reinstalling the whole template.
    2) Deleting the respective page and creating it again.
    3) Turning off all plugins (404 to Start, duplicate post, updraftplus, yoast, zen menu logic)

    It is really frustrating to me as I really like the plugin and this is keeping me from making progress with the design as I am not able to further make changes to the pages.

    Best,

    Simon

    October 4, 2017 at 9:47 am #860057
    Rikard

    Hey SimonJ17,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out how and where we can reproduce the problem.

    Best regards,
    Rikard

    October 4, 2017 at 9:34 pm #860325
    SimonJ17
    This reply has been marked as private.
    October 5, 2017 at 11:54 am #860536
    Rikard

    Hi Simon,

    Thanks for the description and login details, the only thing missing is a URL for your website I think?

    Best regards,
    Rikard

    October 5, 2017 at 6:12 pm #860680
    SimonJ17

    Good one, I Send the page also in the private content section.

    Thanks Rikard.

    October 6, 2017 at 7:55 am #860885
    Rikard

    Hi,

    Thanks, though I need to ask you to give the account admin rights as well. Right now I basically can’t see anything on the backend.

    Best regards,
    Rikard

    October 7, 2017 at 10:56 am #861342
    SimonJ17

    Hey Rikard,

    now everything should be sorted. I changed your account to admin.

    Thanks

    October 10, 2017 at 5:48 am #862266
    Ismael

    Hi,

    I was able to login to the site but I can’t access the “about” page. It redirects to the login page again. Also, the site is not using the latest version of the theme. Please upgrade to version 4.1.2.

    Best regards,
    Ismael

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