Thrive Leads Widget Sidebar

Hey tliebl,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Mike

Hi,
It looks like we don’t have admin access to your site, I can’t see your widgets or your settings. Please change our access to admin “the highest possible”

Best regards,
Mike

Hi,

Thank you for the info.

I checked the “Newsletter” setting and everything looks correct. Is it working if you switch to a default theme? Is it OK if switch the theme temporarily?

Best regards,
Ismael