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  • September 28, 2017 at 5:18 pm #858157
    JFKommunikation

    Hi,
    after updating Enfold or layerslider WP, the background-images in the Slides are zoomed in and the navigation on the right is not shown.
    i study the options but cant find any hint, i searched the forums here but i cant find any thread about it.

    any ideas?

    September 30, 2017 at 7:53 pm #858806
    Mike

    Hey JFKommunikation,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

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