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  • September 27, 2017 at 1:45 pm #857484
    prprmmk17

    Hey!
    My layout editor is lost! Don´t know where I changed sth. that made this happen. Can you help to get him back?
    Unfortunately it seems I´m unable to add screenshots to make my situalton clear…

    thanks!
    Judith

    September 27, 2017 at 2:08 pm #857498
    Nikko

    Hey Judith,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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