Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 22, 2017 at 4:07 pm #855411
    stacyr311

    For the last two days, I haven’t been able to log in to my Admin page/Dashboard to make any changes (the site was still showing up). I thought it was an issue with our host, then with our plugins. I changed the name of the folder on the plugins and it didn’t fix anything. I changed the name of the Enfold folder and then it finally allowed me to access the Login page and Dashboard. I had the most recent version of Enfold. All of the portfolio items generally listed on the left were gone. I changed the folder back to just “enfold” and I can’t access the login page and now the site won’t come up either. Please help!

    September 22, 2017 at 4:30 pm #855414
    Yigit

    Hi,

    Can you please contact your hosting provider and ask them to upgrade PHP version to 7?

    Best regards,
    Yigit

    September 22, 2017 at 5:20 pm #855435
    stacyr311

    They have updated to PHP version 7. I can log into the WP-Admin page, but now when I pull up the website, I get this:

    Fatal error: Uncaught Error: Call to undefined function post_has_layerslider() in /home1/fpcosmsc/public_html/fpcnew/wp-content/themes/enfold/config-layerslider/config.php:66 Stack trace: #0 /home1/fpcosmsc/public_html/fpcnew/wp-includes/class-wp-hook.php(298): avia_include_layerslider(Object(WP)) #1 /home1/fpcosmsc/public_html/fpcnew/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #2 /home1/fpcosmsc/public_html/fpcnew/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #3 /home1/fpcosmsc/public_html/fpcnew/wp-includes/class-wp.php(746): do_action_ref_array(‘wp’, Array) #4 /home1/fpcosmsc/public_html/fpcnew/wp-includes/functions.php(955): WP->main(”) #5 /home1/fpcosmsc/public_html/fpcnew/wp-blog-header.php(16): wp() #6 /home1/fpcosmsc/public_html/index.php(17): require(‘/home1/fpcosmsc…’) #7 {main} thrown in /home1/fpcosmsc/public_html/fpcnew/wp-content/themes/enfold/config-layerslider/config.php on line 66

    September 22, 2017 at 5:28 pm #855441
    Yigit

    Hey!

    Can you please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Cheers!
    Yigit

    September 22, 2017 at 6:35 pm #855500
    stacyr311

    That worked! Thank you!

    September 22, 2017 at 6:37 pm #855504
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Enjoy your weekend! :)

    Best regards,
    Yigit

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