Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 19, 2017 at 6:47 pm #853993
    lyndondarkes

    Hi

    I have a gallery within a post which was working fine but now is not. The gallery is set to have a big image with thumbnails below but the thumbnails apear over the top of the large image in the top left corner.

    the post can be found here: http://www.fisherperformance.co.uk/best-of-british/

    Lyndon

    September 19, 2017 at 6:52 pm #853995
    lyndondarkes

    FTP Details can be supplied for moderators. Any help would be appreciated.

    Lyndon

    September 20, 2017 at 10:32 am #854290
    Victoria

    Hi Lyndon,

    Can you give us temporary admin access to your website (WordPress credentials, not the ftp) in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    September 20, 2017 at 11:11 am #854299
    lyndondarkes

    Ok

    September 20, 2017 at 3:58 pm #854412
    Victoria

    Hi Lyndon,

    It looks like css conflict with the AccessPress Twitter Feed Pro, have you added it recently?
    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Victoria

    September 20, 2017 at 4:23 pm #854436
    lyndondarkes

    Hi Victoria

    Yes, I have not long activated that AccessPress Twitter Feed Pro and it does solve the issue when it’s deactivated. That’s a shame because I really needed a twitter feed that shows images and that one worked well. I will have to avoid using that type of gallery from now on.

    Please feel free to access my plugins and deactivate whatever you need to for testing purposes.

    Thanks for your help.

    September 20, 2017 at 5:37 pm #854494
    Victoria

    Hi Lyndon,

    Even though the plugin was not activated, css from it was already applied to the page. Which is weird, I think we need to investigate a bit more. Do you remember what changes were made, when gallery broke?

    Best regards,
    Victoria

    September 20, 2017 at 6:21 pm #854524
    lyndondarkes

    The ‘AccessPress Twitter Feed Pro’ was active but i deactivated it to check if it restored the gallery to good health. The gallery started working, so i reactivated the plugin and the gallery stopped working once more. It is currently active. you may have checked while i had it deactivated.

    September 22, 2017 at 9:42 pm #855596
    Basilis

    Hi,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Basilis

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