Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • September 18, 2017 at 1:03 pm #853376
    tomerus

    Please help me out!

    Since couple of weeks I cant open my homepage anymore but the rest of the pages can be opened. Get a too many redirects error. .htaccess file is good and wp-config file as well. I dont have this issue when switched to another theme then everything works fine again, only with Enfold.

    Tried everything within my knowledge, saving permalinks again, disabling plugins, updating Enfold , reinstalling Enfold etc..

    Thank you so much in advance.

    September 19, 2017 at 6:26 am #853703
    Rikard

    Hey tomerus,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 19, 2017 at 7:45 am #853740
    tomerus

    That is great. Thank you so much.

    September 20, 2017 at 7:22 am #854206
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Could you check and verify please?

    Best regards,
    Rikard

    September 20, 2017 at 7:27 am #854211
    tomerus

    So sorry. See new login please

    September 20, 2017 at 1:08 pm #854334
    Victoria

    Hi tomerus,

    Credentials did not work for me. Could you please update the credentials. And please post a link to login.

    Best regards,
    Victoria

    September 20, 2017 at 1:17 pm #854341
    tomerus

    Thanks Victoria,

    Put everything in the private section. Have a look please. Thanks

    September 21, 2017 at 11:14 am #854730
    Rikard

    Hi,

    Thanks for that, login details are working now. Though all I can think of suggesting are thing you have already tried. Did you try contacting your hosting provider to see if they can see what is going wrong?

    Best regards,
    Rikard

    October 10, 2017 at 8:38 pm #862651
    tomerus

    Thanks Rikard,

    Still havent solved this issue.. Hostingprovider says everything is fine. Isnt it a weird thing that other themes like Twenty Fifteen or Twenty Seventeen dont give me these problems and I actually can reach the homepage? Isnt there a strange loop going on somewhere? COuld you please have another look? Thank you so much.

    • This reply was modified 7 years, 1 month ago by tomerus.
    October 12, 2017 at 12:13 pm #863363
    tomerus

    Anybody?

    October 12, 2017 at 9:25 pm #863627
    Basilis

    Hi,

    Please add FTP details to private area

    Thank you

    Best regards,
    Basilis

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