Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • September 18, 2017 at 8:34 am #853306
    liamgall80

    Hello, Google Search notify me that 2 pages of my site have usability problems.
    What can i do? I thought that Enfold was fully responsive
    Thanks

    September 18, 2017 at 2:53 pm #853409
    Rikard

    Hey liamgall80,

    Does it specify what the usability issues are?

    Best regards,
    Rikard

    September 18, 2017 at 3:15 pm #853428
    liamgall80

    Sure:

    1) bigger content than the screen

    2) selectable elements too close to each other

    Thanks

    September 19, 2017 at 7:11 am #853725
    Rikard

    Hi,

    Ok thanks, do you experience problems with any actual content going off the screen and elements being too close together? If so then which are those elements? Please post screenshots of the elements in question.

    Best regards,
    Rikard

    September 19, 2017 at 8:37 am #853748
    liamgall80

    Hi
    Visualization is perfect on my phone and also by chrome development tools.
    Google results notify me that there are usability problems.
    I’ve taken a screenshoot of these results, how can i send them to you?
    If you give me your email i could share them by google drive

    Thanks

    September 20, 2017 at 7:24 am #854207
    Rikard

    Hi,

    Please post links to your images on google drive or other similar service. Don’t forget to point out the changes you could like to make.

    Best regards,
    Rikard

    September 20, 2017 at 7:26 am #854210
    Rikard

    Hi again,

    Just a note; if the results are good on your end, then why do you need to change something on the site?

    Best regards,
    Rikard

    September 20, 2017 at 8:43 am #854248
    liamgall80

    Hi,
    i know that when Google notice you an usability problem, it will penalize your rank.
    Though i don’t see problems on my phone, i think that there are usability problems as you can see on the screenshot.

    Thanks

    September 21, 2017 at 10:44 am #854714
    Rikard

    Hi,

    Ok, thanks for the screenshot, but what do you want us to change on your site?
    We are not mind readers and we don’t know what Google wants from your site, it’s up to you to tell us what you want to change. If Google hasn’t specified what to change then maybe you should contact them for clarification?

    Best regards,
    Rikard

    September 21, 2017 at 10:54 am #854717
    liamgall80

    Hi, i hoped that you know what to change.
    In this case i will contact Google.
    Thanks

    September 21, 2017 at 9:54 pm #855077
    Victoria

    Hi liamgall80,

    Google might not like your image 5000×3000 loaded on mobile and the logo is to close to the search icon.
    Here is the code to make the logo a bit smaller

    
@media only screen and (max-width: 479px) {
.responsive #top .logo {
    width: 80%;
}
}

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 21, 2017 at 9:54 pm #855078
    Victoria

    Hi liamgall80,

    Google might not like your image 5000×3000 loaded on mobile and the logo is to close to the search icon.
    Here is the code to make the logo a bit smaller

    
@media only screen and (max-width: 479px) {
.responsive #top .logo {
    width: 80%;
}
}

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 22, 2017 at 9:22 am #855267
    liamgall80

    Hi Victoria,
    i’ve filled your css in the quick css section but nothing change, i still see logo to close to the search icon.
    Thanks

    September 22, 2017 at 9:32 am #855274
    liamgall80

    I’ve tried this and it works:

    @media only screen and (max-width: 479px) {
    .responsive #top .logo img {
    width: 80%;
    }
    }

    you miss the img selector.
    Is it ok?
    Thanks

    September 22, 2017 at 12:01 pm #855341
    Victoria

    Hi liamgall80,

    This can address the issue of selectable elements being too close, but yon need to optimize images for mobile, or, load smaller version on mobile.

    Best regards,
    Victoria

    September 22, 2017 at 12:08 pm #855344
    liamgall80

    Hi Victoria, ok i will optimize my images
    Thank you very very much

    Best regards
    Andrea

    September 23, 2017 at 6:52 am #855709
    Rikard

    Hi Andrea,

    Great, let us know how you get on with it or if you should need any further help on the topic.

    Best regards,
    Rikard

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