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  • #851807

    Hi I have a question! I’m using layerslider, when I view my page it works okay while I am logged into WordPress. But when I log out of WordPress and view my site I lose the bottom quarter of the layer-slider. Any suggestions as to why?
    Also I have just updated my theme and suddenly there is a weird icon at the top of the page above my Logo.

    #852077

    Hey Darren,

    Have you flushed your cache after update? Can you disable the cacheing plugin and see if the issue remains?

    Best regards,
    Victoria

    #852404

    Thank you V seems to have fixed the issue. I had previously deactivated all plugins.
    I have put WP Fastest Cache back on and the problem hasn’t returned.
    Not sure if thats the issue or not but its all working fine now.
    Thanks for your help.

    #852407

    PS yes the problem did return after an hour so I deleted WP fastest cache. Seems that plugin has issues either with my site or new wordpress update.
    Any suggestions on compatible cache plugins?

    #852816

    Hi,

    Thanks for the feedback, maybe you could try W3 Total cache? https://wordpress.org/plugins/w3-total-cache/

    Best regards,
    Rikard

    #853072

    I was wondering if I could get an response on my other support ticket
    #852230
    Jordan from support asked for my url 3 days ago and have no response or answer to my issue?
    A weird icon has appeared on my website about my logo. Only appeared after I updated Enfold Theme.I have deactivated all plugins but it was still there?

    #853267

    Hi,

    I have answered your other thread.

    Best regards,
    Rikard

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