Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 10, 2017 at 8:29 pm #850194
    sky19er

    I´m trying to upload a Fontello icon zip file via the Iconfont Manager Import/Export feature but I´m getting the following error message: “Couldn’t add the font because the server didn’t respond. Please reload the page, then try again”. Including admin credentials in private content field….

    Thanks!

    September 10, 2017 at 9:33 pm #850214
    Mike

    Hey sky19er,
    Sounds like you are missing the the PHPZip class, your host may have deactivated it (server configuration). You need to contact the host/server provider and ask them to activate the PHPZip class for you.

    Best regards,
    Mike

    September 12, 2017 at 5:24 pm #851117
    sky19er

    OK, thanks — the client’s letting it slide for now with the available icons, so I don’t need to contact the host, for now. Thanks again.

    February 28, 2018 at 10:09 pm #919292
    Gardenvale

    I haven’t solved this and my host is saying by default our servers support .zip file formats?

    March 1, 2018 at 2:16 am #919338
    Mike

    Hi,
    Ok @Gardenvale, we would like to help, but we will need admin access.
    Unfortunately this is not your thread so I would not recommend including your admin access in the Private Content area, as it will not be private.
    Please open a new thread so we can assist, with your Can you admin login in the private content area so we can take a closer look. Please also explain your issue and what you have tried to do to solve. Thanks for your patience and understanding.

    Best regards,
    Mike

    June 21, 2019 at 8:11 pm #1112404
    tgwelch

    The PHPZip class idea fixed this issue for me. Thanks!

    June 22, 2019 at 12:17 am #1112466
    Jordan Shannon

    Hey timo,

    Awesome!

    Best regards,
    Jordan Shannon

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Viewing 7 posts - 1 through 7 (of 7 total)
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