-
Posts
-
Hi
While setting up the second language (German) there are some really weird things happening. I work in two browser windows and copy all the settings from the English version into the German version, but some chapter just don’t look the same.Welcome/Willkommen:
– The slide show does not appear
– The fonts in the grey part are not correct (And yes I did check the Enfold Theme Settings and they are equal in both languages)
– The titles in the grey part have all capital letters (shpuld be both capital and small as in E)
– In the white section again the letters are all capital as well as in the last green part.Yoga and Workshop:
– These chapters does not show in the menu and can only be accessed when entering through the English page and then by clicking on the German flag.Contact:
– Same thing as with Yoga and Workshops. But then the design is not the same as in the English version.And why does it show two English and two German flags?
And How come when I click on the German flag, does the menu not appear in German but a mix of both E and G?It’s all really weird to me and quite confusing. I hope you can bring light into it. And thank you for USING REGULAR LANGUAGE AND NOT WEB LANGUAGE. I’m new with this and really appreciate it.
Thanks and best regards
BarbaraHi Barbara,
Great progress :)
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaANOTHER DAY HAS GONE BY AND NO RESPONSE. I PAYED FOR SUPPORT AND I HAVE NOT BEEN GETTING ANY FOR OVER THREE DAYS. WHAT DO I HAVE TO DO, THAT I GET SOMEONE TO REPLY? I NEEF TO GET MY WEBSITE SORTED AND BE ABLE TO UPLOAD IT.
CAN YOU HELP????
Hi,
We are very sorry for the late response.
Please upgrade the theme from 4.0.5 to 4.1.2. Did you use “translate” or “duplicate”? Please duplicate the page if you’re not planning to display posts in it. Only translate a page if you’re planning to create the content manually.
Best regards,
IsmaelHi,
We are very sorry if you’re having trouble with the site. The theme is suitable for beginners but creating a multi-language website is something else. Please post the login credentials that you’re using so that we can inspect the translated pages.
Best regards,
IsmaelWere going into the fifth day and still no answers or problems solved. What will I have to do to finally get the support I paid for????
Hi,
I’m sorry but we don’t provide email addresses here. Please post the login credentials that you’re currently using in the private field.
You can also follow these steps.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Again, we are very sorry for the inconvenience. Translating a site to another language is not something that you should be doing on your own unless you’re familiar W P M L.
Best regards,
IsmaelHi,
I’m sorry but we don’t have access to the email ” (Email address hidden if logged out) “. We could’ve accessed the site earlier if you just provided the login credentials that you’re using. Again, please provide the login credentials that you’re using or create a dummy administrator account with any email address. We access hundreds of websites in any given day so you don’t have to worry about security. Please post the login details in the private field.
Best regards,
IsmaelHi,
I entered the “System Configurator”, clicked on “Logins” and I got redirected to the following page.
What should I do with the number “77416”? Is this how you login to the site? Do you have a username and password? Please provide that info in the private field.
Best regards,
IsmaelHi
When you get to the Web Configurator you enter the below listed number and password. There is no other way to enter. That’s how I do it all the time.
Can you please confirm asap that it now worked. It’s been a week now since this topic got started but still nothing is sorted. I need to upload the website!
Thanks
BarbaraHi
Were you able to access it now. I hate to loose another precious day. Please let me know if you can work on the various problems now. Appreciate it.
B.Hi,
You just need to re-add the images manually in the slider. We removed the other images and added one slider image. Please add the rest. ( see private field )
Best regards,
Ismael
- You must be logged in to reply to this topic.