Viewing 13 posts - 1 through 13 (of 13 total)
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  • September 7, 2017 at 6:10 pm #849171
    jazimmer

    Layerslider in responsive mode will continue to stretch to the full width allowed by the device inside the boxed layout. This cuts off part of the image and text on the slider. The displayed width does remain inside the dimensions of the boxed layout. Currently switched to fixed layout as a workaround but my client prefers the boxed layout.

    September 7, 2017 at 6:49 pm #849185
    Jordan Shannon

    Hey jazimmer,

    Please provide a link to the site/page in question so we can look into this issue further.

    Best regards,
    Jordan Shannon

    September 7, 2017 at 7:16 pm #849197
    jazimmer

    Just set it back to Boxed layout so you can see the issue.
    Link in private content.

    September 8, 2017 at 10:14 am #849515
    Nikko

    Hi,

    Thanks for reporting this, we have reported this issue to Kriesi.

    Best regards,
    Nikko

    September 8, 2017 at 5:21 pm #849659
    jazimmer
    This reply has been marked as private.
    September 8, 2017 at 5:43 pm #849663
    Yigit

    Hey!

    You can switch it but please post login credentials here privately so we can login and switch for testing purposes, if that is fine for you? :)

    Regards,
    Yigit

    September 8, 2017 at 7:14 pm #849693
    jazimmer
    This reply has been marked as private.
    September 11, 2017 at 12:20 pm #850447
    Victoria

    Hi JAZ,

    The issue has beed reported and our developers are working on it. The Layer Slider with the fixed layout seems to work fine, please bare with us until the solution is available.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 15, 2017 at 1:33 am #852364
    jazimmer

    Any indication when a fixer for the layer slider problem in a boxed frame might be expected?

    September 15, 2017 at 9:34 pm #852675
    Jordan Shannon

    Hi,

    Unfortunately there is no timeframe, but rest assured that our devs are working daily to improve the product and address all bug fixes.

    Best regards,
    Jordan Shannon

    September 21, 2017 at 8:47 pm #855036
    jazimmer

    Hi,
    Don’t know if this helps but we are working on a new Enfold site and the boxed layout and LayerSlider text all stays bounded by the boxed frame. Some of our Enfold sites have the problem identified above but some such as the one listed below seem to work fine.
    Best regards,
    JAZ

    September 28, 2017 at 11:40 pm #858254
    jazimmer

    Have the developers indicated any timeframe for this fix which was introduced in the 4.1 Enfold update? Since the http://www.Sagemonttest.com development site was updated to 4.1, it now exhibits the same issue. Also, every one of our Enfold clients is now calling me to complain about the problem.

    I appreciate the folks at Kriesi are working on lots of things but “no timeframe” is not a good answer. CanI at least know it will be fixed in the next update of Enfold?

    Also, in the meantime, is there and earlier version I can return to that will eliminate this issue?
    Thanks.
    JAZ

    September 30, 2017 at 7:47 am #858685
    Jordan Shannon

    Hi,

    Apologies for the delay in getting the update. Unfortunately we can’t provide a timeframe. We understand your frustration and appreciate you patience greatly, but giving a timeframe can’t be done simply because there are multiple issue being addressed in the development process, each with its own difficulty and testing involved. Rest assured though that once it is released, most if not all common reported bugs will be addressed. Again, we truly do thank you for your patience and apologize for any delay or inconvenience.

    Best regards,
    Jordan Shannon

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