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AuthorPosts
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August 29, 2017 at 3:10 pm #845358
i create several pages with sidebar and set the menu widgets in them.
But All the sidebars show nothing at all.
Pls find out from these links as below.
Also i set a new account for your convenience.September 2, 2017 at 8:52 pm #847226Hey handanhy,
I was unable to login, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeSeptember 4, 2017 at 12:01 am #847492Hi,Mike, i have reset the login infos.
Pls kindly check this problem with many thanks.Rochelle
September 5, 2017 at 3:26 pm #848151Hi,
I have checked your site and all the settings about sidebar and unfortunately, we have a bug. The bug is happening only with portfolio items – the sidebar isn`t appearing and I tested it on my localhost and it happened too.
Now, I will ask to you that have patience and wait our developer’s team solve it as soon as possible!
Best regards,
John TorvikSeptember 6, 2017 at 4:11 pm #848702hi, John, Thanks for your hard work. But i found the problem is the fullwidth button. When i delete it, the sidebar appear normally. Otherwise, disappear. So that means the fullwidth button only can be set on the page without sidebar?
September 7, 2017 at 11:18 am #849030Hi handanhy,
I replied to you earlier here :)
Best regards,
Victoria -
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