Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • August 25, 2017 at 3:07 am #843758
    wjumaa

    Hello,
    I’ve bought an Enfold theme and I’m facing an issue that when I’ve activated wooCommerce and was trying to build the product page almost all information is showing unless the photo and product gallery, although I’ve uploaded all needed information and I’ve tried to exchange “product information tabs” with normal photo then its showing but actually I need to apply that setting so everything will be connected properly to wooCommerce.
    Kindly advice with every single detail.
    Your prompt response will be highly appreciated.
    Thanks,

    August 27, 2017 at 1:09 am #844472
    wjumaa
    This reply has been marked as private.
    August 29, 2017 at 5:57 am #845191
    Ismael

    Hi,

    Thank you for using Enfold.

    Could you please provide a link to the shop page? We don’t recommend using the advance layout builder for the shop page because some extensions and plugin features may not work properly.

    Best regards,
    Ismael

    September 4, 2017 at 1:44 am #847500
    asteflo950

    Hello same problem here.
    Woocommerce tabs in description page dont load.

    September 4, 2017 at 9:13 am #847590
    Ismael

    Hi,


    @asteflo950    : Please provide a link to the shop page. A screenshot will help as well.

    Best regards,
    Ismael

    September 4, 2017 at 11:25 am #847667
    asteflo950
    This reply has been marked as private.
    September 4, 2017 at 12:13 pm #847688
    wjumaa
    This reply has been marked as private.
    September 6, 2017 at 12:34 pm #848593
    Victoria

    Hi wjumaa,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    September 6, 2017 at 12:34 pm #848595
    Victoria

    Hi asteflo950,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    September 6, 2017 at 12:55 pm #848603
    wjumaa
    This reply has been marked as private.
    September 7, 2017 at 4:01 am #848932
    Ismael

    Hi,

    I’m sorry but the login credentials are not working. Please check it. If you switch the product column from 1 to 2, there will be not enough space for the product description. It’ll look cramp and congested.

    Best regards,
    Ismael

    September 7, 2017 at 3:25 pm #849130
    wjumaa
    This reply has been marked as private.
    September 8, 2017 at 8:39 am #849475
    Ismael

    Hi,

    I see. Thank you for the info. Please add the following css code to adjust the width of the product columns on mobile view.

    @media only screen and (max-width: 479px) {
    .responsive #top #main .products .product {
        margin: 0 0 20px 0;
        width: 50%;
    }
}

    Best regards,
    Ismael

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