Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • August 24, 2017 at 4:58 pm #843583
    lisanneg

    Since the latest update to 4.1.2 I have noticed a problem on a page of my clients website. The page contains a number of rows with each 3 1/3 columns next to each other. For some reason only the first row display correctly. The second row displays 2 columns and a number of rows below that all display one column. And than – further down the page – suddenly there is one row which correctly shows 3 columns. Below that all rows show just 1 column. Really strange since it looks OK in the page builder and I have not changed anything.

    Maybe this is related to this issue?

    Hope you can help!

    August 28, 2017 at 3:43 pm #844849
    Victoria

    Hey lisanne,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Can you point us to the page with the issue? The columns on the front page seem to look fine.

    Best regards,
    Victoria

    August 28, 2017 at 4:00 pm #844855
    Guenni007

    hey – another good reason to visit the netherlands for THC (:lol The Hand Clinik and Tetrahydrocannabinol)
    no i’m kidding – i try to recreate your page – to look if i got the same problems here.

    edit…

    August 28, 2017 at 5:05 pm #844889
    Guenni007

    here you can see a working page in your style: https://webers-testseite.de/thc/

    one thing before we start – the default setting of a column is individual height. So if you begin to drag and drop those 1/3rd columns to your advanced layout builder they all have this implemented.
    When you now start editing your first 3rd columns in a row and after that on some reasons you decided to change some positions, because of surname f.e. order there might be a desaster on having coloumns set to equal height some are on individual height.

    To avoid this just drag and drop your first 3rd column to your editor field and make now all the settings you need. Background-colors, equal-height, paddings and Custom top and bottom margins ( i did only a bottom-margin here of 20px). Put in your team-member dummy now – and again – make all settings now you need !
    (fit into container the image; font colors etc.)

    On my screenshot you see a Separator / Whitespace (this is an edited one by me to have in case of whitespace the possibility to set here an individual ID ! (so you can have anchor navigation here – download follows)
    A Headline ( Handchirurgen, Handtherapeuten etc.) follows and than 3 1/3rd columns. Create this with all settings you need. – Now go and save this as template

    *click to enlarge

    you now can create the whole unit at once. You only have to replace the team-member than. If there is no heading needed delete it with the whitespace. – If a new heading is set (f.e. OK-assistenten) you have to edit heading and whitespace to set the ID (f.e. OK-assistenten)

    by doing it this way you can later drag and drop and change positions of the team-members without the loss of your settings.

    with that method i can not reproduce your page

    Download modified hr.php to have ID (in case of whitespace): hr.php.zip
    If you need help with modified shortcodes and child-themes ask for help or use search function

    PS : you don’t need those hr – but to have these anchors
    https://webers-testseite.de/thc/#handtherapeuten and
    https://webers-testseite.de/thc/#handchirurgen
    it is necessary

    • This reply was modified 7 years, 2 months ago by Guenni007.
    August 28, 2017 at 5:22 pm #844898
    Guenni007

    by the way – the setting of the team-member image to “fit into container the image” is important here too – try to prove if this is on f.e. “Dr. Margriet H.M. van Doesburg” the case

    August 29, 2017 at 9:21 am #845251
    lisanneg

    Hi, thanks for the info about this problem. Before contacting you I had tried to make all settings the same but this did not seem to make any difference. And: it worked before without any problems. The problems only started after I updated the theme!

    In the private content is a support account for the site so you can have a look.
    Thanks.

    August 29, 2017 at 10:31 am #845259
    Guenni007

    Nice – but i’m a Participant as you – so you have to wait for a Mod here on Board.

    August 30, 2017 at 3:37 pm #845842
    Victoria

    Hi lisanneg,

    Credentials did not work for me. Could you please update the credentials.

    Best regards,
    Victoria

    August 30, 2017 at 3:55 pm #845850
    lisanneg

    I’m sorry Victoria. Please try again. Thanks!

    August 31, 2017 at 4:36 pm #846364
    Victoria

    Hi lisanneg,

    Could you please enable the Advanced Layout Builder debug mode . Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Victoria

    September 3, 2017 at 1:05 pm #847383
    lisanneg

    Hi Victoria,

    The debug mode has been enabled. I hope you can find what’s wrong.

    Thanks!

    September 9, 2017 at 5:19 pm #849974
    Mike

    Hi,
    I logged in and set all of the team members to individual height which solved the issue as a workaround.
    The issue is when using columns with “Equal height” setting and nesting columns inside these columns. This breaks the HTML div’s, the closing div needed for Equal Height is missing. The development team has reported this issue and told us they are working on a solution for it.
    If you don’t see the fix, please clear your cache

    Best regards,
    Mike

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.