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Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 23, 2017 at 8:28 am #842908
    zqmaqma

    Hi, there,

    I set the left sidebar on our product detail pages. Meantime i add the menu on the sidebar but it does’t work. No content shows at all.
    What is the problem?
    Thanks!

    Rochelle

    August 24, 2017 at 3:56 pm #843549
    zqmaqma

    Hi, Is there anybody who can give me a help for this problem, pls??

    August 24, 2017 at 4:07 pm #843560
    zqmaqma

    Hi, the temporary admin access has been set down with thanks.

    • This reply was modified 7 years, 3 months ago by zqmaqma.
    August 26, 2017 at 6:41 am #844297
    John Torvik

    Hi,

    I have tried to access your dashboard and the credentials are wrong. Can you check it?

    Best regards,
    John Torvik

    August 28, 2017 at 4:23 am #844624
    zqmaqma

    I can access the website using the username and password exactly as below.
    Pls try again using the content in ” “.

    Thanks a lot of your help.
    Waiting for your quick reply !!!
    Rochelle

    August 31, 2017 at 5:10 am #846066
    Rikard

    Hi Rochelle,

    Sorry for the late reply. I can’t log in with the details you provided either, could you create a new user for us maybe?

    Best regards,
    Rikard

    September 1, 2017 at 2:59 pm #846875
    zqmaqma

    I set new user infos as below, pls try again.

    September 2, 2017 at 10:08 am #847116
    Rikard

    Hi,

    Great, that worked. Could you set admin rights to the account as well please? Right now we can can’t access the widgets on the backend.

    Best regards,
    Rikard

    September 2, 2017 at 6:07 pm #847205
    zqmaqma

    Hi Rikard, already done, pls go ahead.

    September 6, 2017 at 11:53 am #848556
    Victoria

    Hi handanhy,

    The sidebar on the page /workwear/ce-cat-3-2/ does not show up because the parent page layout is set to no sidebar, you can play with those settings for both pages and see which one works for you.

    Best regards,
    Victoria

    September 6, 2017 at 4:10 pm #848701
    zqmaqma

    hi, Victoria, i found the problem is the fullwidth button. When i delete it, the sidebar appear normally. Otherwise, disappear. So that means the fullwidth button only can be set on the page without sidebar?

    September 7, 2017 at 11:17 am #849029
    Victoria

    Hi handanhy,

    Hm, I missed the button on your page. Anything that is called fullwidth kind of implies that it has to go side to side and might break your sidebar settings.

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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