Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 17, 2017 at 11:38 am #840342
    username_envato

    Hi support team,

    as many describe, we have the problem with a crashed header behavour too.
    Logo normally was right, menu left.
    After updating Logo now left, menu below, down into the content area of the slider-picture.

    We have the updated version for you now put into a staging environment to check.

    • All Plugins are off
    • css is not included
    • no child theme is used

    Thanks for your respond
    Chris

    August 18, 2017 at 4:37 pm #840921
    Victoria

    Hey Christian,

    You might find your solution here:

    Enfold 4.1: Mobile improvements, Photography Demos, new Gallery and more

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 18, 2017 at 7:27 pm #841000
    username_envato

    Hi Victoria,

    I’m afraid a haven’t found the soluntion there.
    As written I already followed a lot of these steps in that included Post/Link before we openend this tread.
    To say in your own words: We will do our best to take care of you :) But that for the moment I’m afraid is not enough…!
    So Victoria, do you – please – have any further suggestions?

    Best regards
    Chris

    • All Plugins are off
    • css is not included
    • no child theme is used

    August 22, 2017 at 7:19 am #842334
    Ismael

    Hi,

    We are very sorry for the late response.

    Why do you have these email links in the header markup? I found 3 of those.

    <a href="mailto: (Email address hidden if logged out) "></a>

    Is there a hook in the functions.php file for that?

    Best regards,
    Ismael

    August 22, 2017 at 12:52 pm #842494
    username_envato

    Hi Ismael,
    thanks for your response and deep review to our self-inflicted problem.
    But sorry, setting a special hook in the functions.php for this little link-update is/was out of our knowledge.
    Removing the link already helped to restore the header!
    But now: Which hook should we set to manage this email-link behavour in a correct manner in the header?
    Maybe there is a chance to keep this feature…
    Best regards,
    Chris

    August 23, 2017 at 7:38 am #842892
    Ismael

    Hi,

    Glad it is partially fix. Use the “avia_meta_header” hook if you want it on top of the header and “ava_main_header” if it is supposed to be inside the main header. These hooks are inside the includes > helper-main-menu.php file.

    Best regards,
    Ismael

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