Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 16, 2017 at 2:47 pm #839896
    dppontius

    Support,
    I have trouble with the menu and logo when i updated from 3.8 to 4.1.2. When logged in everything is fine, when logged out the logo doesn’t show up except on the homepage and links (both custom and for pages) point to wordpress installation which it shouldn’t.(wordpress is in the folder newsite, i checked the general settings as these are still correct). it also appears that on the links are text links on pages other than the home page now.
    I cleared my cache in both my browsers i use to test sites.
    the site is.

    Home

    thanks,
    David

    August 17, 2017 at 6:32 am #840239
    Rikard

    Hey David,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 17, 2017 at 12:45 pm #840360
    dppontius
    This reply has been marked as private.
    August 18, 2017 at 4:51 am #840719
    Rikard

    Hi,

    Thanks for the login details, though I can’t reproduce the errors you are describing on my end. I get the same layout when logged in and logged out, and the links in your menu seems to work as they should as well. Could you try opening the site in an incognito window using Chrome? That should fetch the site directly from the server.

    Best regards,
    Rikard

    August 18, 2017 at 12:00 pm #840834
    dppontius
    This reply has been marked as private.
    August 21, 2017 at 7:53 am #841894
    Rikard

    Hi David,

    Thanks for the screenshot and feedback, and sorry for the late reply. I can’t reproduce the error you are getting in an incognito window though, it doesn’t matter if I’m logged in or not either. Maybe it was caching and the cache has now expired since you last checked? Could you try checking it again please?

    Best regards,
    Rikard

    August 21, 2017 at 9:01 pm #842232
    dppontius
    This reply has been marked as private.
    August 24, 2017 at 8:21 pm #843672
    Basilis

    Hi,

    The problem is that – if it works once and then it stops, it is also hard for us to try identify the issue, if it comes and go.
    It is really strange to happen in such frequency… Please do provide us a little bit more of time, so we can check further.

    Best regards,
    Basilis

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