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  • August 14, 2017 at 9:49 am #838501
    gugler

    Dear Kriesi Support Team,

    we are currently experiencing problems with a site using enfold and the WooCommerce Smart Coupons Plugin. The layout of Emails send to the customers containing a coupon and the order table are broken…
    We already contacted the Plugin Author & were asked to copy WordPress, disable the plugins and try different themes. As it turns out, enfold is causing the problems.
    Here are screenshots of E-Mails with and without the coupon code
    https://www.dropbox.com/sh/n2kxiv78x8d7a6e/AAA_iNHafhUXIU6MCbDUq_mWa?dl=0

    Thanks a lot for your help & best regards

    August 16, 2017 at 2:21 pm #839876
    Günter

    Hey gugler,

    Thank you for using our theme and coming back.

    In this case we have a problem, because this extension is not a free plugin and we do not have access to it.

    Did you try to deactivate all other plugins except WC and this one and checked, if the problem still occurs?

    Best regards,
    Günter

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