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I cannot get Layer Slider to update image or duplicate a slide or import a slider.
When I save, it says SAVED. But the changes don’t stick.
When I duplicate or imported it says DUPLICATED or IMPORTED. But there is nothing new showing up in the sliders list.
See login credentials below.
Hey shoutcloudstudios,
Which version of php are you running?
Here are some threads to consider:
https://kriesi.at/support/topic/layerslider-not-saving-2/
https://kriesi.at/support/topic/layerslider-dont-save/If you need further assistance please let us know.
Best regards,
VictoriaThose articles did not help, unfortunately.
Clearly it is an error in LayerSlider iteself.
Below is the error showing up in the log file:
I just sent this message to the LayerSlider people. Apparently the “flag_popup” column is the problem. See error messages:
I am using LayerSlider as part of the Enfold Theme. I am not able to duplicate sliders or update sliders or add sliders. Here is what the logfile is showing:
WordPress database error Unknown column ‘flag_popup’ in ‘field list’ for query INSERT INTO …
OR
WordPress database error Unknown column ‘flag_popup’ in ‘field list’ for query UPDATE
kcinn_layersliderSETApparently this flag_popup column is the problem.
Please tell me what to do to fix this. BTW, I cannot update to the latest because the theme does not yet support 6.5.5. I am on 6.5.1.
Thanks in advance…
It is urgent that you update LayerSlider to 6.5.6 inside of Enfold because I just got this replay back from the Layer Slider people about the errors I am getting.
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Hello,
The latest release (6.5.6.) that we have uploaded today to Envato, should solve the problem you are experiencing.
Please note that if you’ve received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme about the available new versions.
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This is urgent. Please fix ASAP!
Hi,
The delay on your post is because you are posting inside so the post goes to bottom and we can not reply.
That can happen every time you post, so we can not handle it.I hope that covered the delay. On second phase now, can you share for us your backend details and ftp details so we can take a further look please?
Thank you for your understanding
Best regards,
BasilisI already fixed the problem by adding the missing database table from the error message. Now it is working properly.
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