Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 1, 2017 at 10:28 pm #833095
    sammysouthall

    Today I have been trying to import any of the free templates for LayerSlider from the template store but they just won’t import – this is while using the latest version WordPress 4.8 running Enfold (4.1.2) – I have tried on a previous site which has not been updated to latest WP or Enfold and they are not importing templates either. I have used LayerSlider several times and this has not happened before, importing has worked fine up until today – any ideas anyone?

    August 2, 2017 at 11:53 am #833365
    Rikard

    Hey sammysouthall,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 2, 2017 at 6:07 pm #833580
    sammysouthall
    This reply has been marked as private.
    August 3, 2017 at 12:44 am #833714
    sammysouthall

    Hi There ALL SORTED Hooray

    We just had an update to WordPress 4.8.1 and the problem has disappeared – Thank you for offering to look in for me – we also had Archive Zip disabled in PHP and we upgraded our hosting to PHP 7 I think a combination of these things seems to have done the trick.

    Cheers

    Sam

    • This reply was modified 7 years, 3 months ago by sammysouthall.
    August 4, 2017 at 5:40 am #834156
    Rikard

    Hi Sam,

    Great, glad you got it working and thanks for letting us know. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    August 4, 2017 at 10:02 am #834248
    sammysouthall

    Thanks as always for your great support – all fine to close thread now – cheers Sam

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘LayerSlider template store not working’ is closed to new replies.