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AuthorPosts
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July 27, 2017 at 4:52 pm #830734
Hello!
I have a lot of items in my main menu and when I shrink down the size of the browser the menu disappears as expected. The problem is that the hamburger doesn’t appear. I just checked my website on my cell phone too — also no hamburger.
I’m on 4.1.2 and I have the ‘Menu Items for mobile’ set to ‘Active for Smartphones and Tablets (browser width below 990px)’.
Still no hamburger.
Can you tell me why this isn’t working? I see that a lot of people are having problem with the hamburgers — but they seem to see the hamburger too often. I’m having the opposite problem. I don’t see it at all.
Thanks!
Jeff
July 27, 2017 at 5:38 pm #830758Hey JeffBianchi,
Please provide a link to the site in question so we can look into this further.
Best regards,
Jordan ShannonJuly 27, 2017 at 5:41 pm #830760Here is the site: http://www.thecopywriterswebmaster.com
July 27, 2017 at 5:49 pm #830767Hi,
You have this custom css code which seems to be causing the issue. If you remove it this should correct the problem:
@media only screen and (max-width: 1200px){ .page-id-17 nav.main_menu { display: none !important; }
Best regards,
Jordan ShannonJuly 27, 2017 at 5:53 pm #830769I was given that code by one of your admins because without it, the menu items overlay the logo. How do I do this so that I get the hamburger, but also don’t overlay my logo with menu items?
July 27, 2017 at 5:57 pm #830771Hi,
Was that code added to quick css? Please provide admin info so I can log in and look into this further.
Best regards,
Jordan ShannonJuly 27, 2017 at 5:58 pm #830773Yes, it’s done in quick CSS. What email address should I use for credentials?
July 27, 2017 at 6:25 pm #830780Hi,
You can add it into the private section of the editor. It will only be viewed by Kriesi Team support admins.
Best regards,
Jordan ShannonJuly 27, 2017 at 6:40 pm #830787See private content.
July 28, 2017 at 5:58 pm #831205Hi,
It appears I am normal user and not an admin as I was not able to access the dashboard.
Best regards,
Jordan ShannonJuly 28, 2017 at 6:08 pm #831214Here’s your new password.
July 28, 2017 at 6:10 pm #831215Hi,
I’m still receiving the same notification:
Best regards,
Jordan ShannonJuly 28, 2017 at 6:14 pm #831217Sorry. Please try again.
July 28, 2017 at 6:40 pm #831230Hi,
I updated the css to the following and it seems to be working:
@media only screen and (max-width: 1200px) { .av-burger-menu-main { display: block!important; } #top .av_mobile_menu_tablet .av-main-nav .menu-item { display: none!important; }}
Best regards,
Jordan ShannonJuly 28, 2017 at 6:46 pm #831233Looks like it’s working! Thanks so much for your help.
Jeff
July 28, 2017 at 6:49 pm #831235Hi,
No problem at all. If you need additonal help, please let us know here in the forums.
Best regards,
Jordan Shannon -
AuthorPosts
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