Viewing 16 posts - 1 through 16 (of 16 total)
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  • #830734

    Hello!

    I have a lot of items in my main menu and when I shrink down the size of the browser the menu disappears as expected. The problem is that the hamburger doesn’t appear. I just checked my website on my cell phone too — also no hamburger.

    I’m on 4.1.2 and I have the ‘Menu Items for mobile’ set to ‘Active for Smartphones and Tablets (browser width below 990px)’.

    Still no hamburger.

    Can you tell me why this isn’t working? I see that a lot of people are having problem with the hamburgers — but they seem to see the hamburger too often. I’m having the opposite problem. I don’t see it at all.

    Thanks!

    Jeff

    #830758

    Hey JeffBianchi,

    Please provide a link to the site in question so we can look into this further.

    Best regards,
    Jordan Shannon

    #830760
    #830767

    Hi,

    You have this custom css code which seems to be causing the issue. If you remove it this should correct the problem:

    @media only screen and (max-width: 1200px){
    .page-id-17 nav.main_menu {
       display: none !important; 
    }

    Best regards,
    Jordan Shannon

    #830769

    I was given that code by one of your admins because without it, the menu items overlay the logo. How do I do this so that I get the hamburger, but also don’t overlay my logo with menu items?

    #830771

    Hi,

    Was that code added to quick css? Please provide admin info so I can log in and look into this further.

    Best regards,
    Jordan Shannon

    #830773

    Yes, it’s done in quick CSS. What email address should I use for credentials?

    #830780

    Hi,

    You can add it into the private section of the editor. It will only be viewed by Kriesi Team support admins.

    Best regards,
    Jordan Shannon

    #830787

    See private content.

    #831205

    Hi,

    It appears I am normal user and not an admin as I was not able to access the dashboard.

    Best regards,
    Jordan Shannon

    #831214

    Here’s your new password.

    #831215

    Hi,

    I’m still receiving the same notification:

    https://snag.gy/5yQfv3.jpg

    Best regards,
    Jordan Shannon

    #831217

    Sorry. Please try again.

    #831230

    Hi,

    I updated the css to the following and it seems to be working:

    @media only screen and (max-width: 1200px) {
    .av-burger-menu-main { 
         display: block!important; 
    }
    #top .av_mobile_menu_tablet .av-main-nav .menu-item {
         display: none!important;
    }}

    Best regards,
    Jordan Shannon

    #831233

    Looks like it’s working! Thanks so much for your help.

    Jeff

    #831235

    Hi,

    No problem at all. If you need additonal help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 16 posts - 1 through 16 (of 16 total)
  • The topic ‘Burger menu doesn't display on desktop browser when viewed in small browser’ is closed to new replies.