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  • #830228

    Hi I just noticed a problem after I updated my Enfold to 4.1.1. I have Woocommerce installed to the last version (updated before updating Enfold to the very last bersion) and I realized that all the variations for each product are no more visible. Actually they are still in (variations can be seen on the front-end and are referred to as total number

    example screenshot

    However I cannot get the list of the variations and hence modify them if I need it.

    Could you pelase help me? It’s quite urgent. I give you in the private content a temporary access to the page

    • This topic was modified 7 years, 4 months ago by elenapoliti.
    #830954

    Hi have you had the chance of giving a look to the problem stated above? I have no idea of what happened, but I am in the need of checking some variations and there is no way to see them. Thanks

    #831972

    Hi,

    Thank you for using Enfold.

    I would like to check the site but the login credentials are not working. Did you create some product attributes? Please note that variations require product attributes.

    Best regards,
    Ismael

    #832048

    Hi first of all excuse me: there has been a problem in creating a new user. In the private section I give the new account details.

    Secondly, coming to your question, yes the variations do have their attributes. Actually the web site with the products were published last year and until last week did work perfectly. I could see the variation nicely until I updated my enfold version.

    That’s why it would be worthy for you to log in and see what’s happened. I add also the ftp protocol in case you need

    Thank you

    #834040

    Hi,

    Can you try disable WPML and let us know if the site is back to normal, working properly?

    Best regards,
    Basilis

    #834997

    Thanks for the suggestions. Actually it was the WPM Woocommerce Multilingual that did not work properly. I actually disabled it and activated again and it worked!

    Your support is always great!

    #835103

    Hi,
    shall we close this then?

    Best regards,
    Mike

Viewing 7 posts - 1 through 7 (of 7 total)
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