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Viewing 12 posts - 1 through 12 (of 12 total)
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  • July 26, 2017 at 4:15 pm #830218
    marketingjumpking

    Hi guys,
    Please help me! After the last update I can not fix the menu.
    Before yesterday, the problem was that the burger menu was disappeared.
    Now I have two menus, one on the top, even in the desktop version.
    There are too many problems with this update.
    I also have problem with the header, expecially on mobile menu.
    Please help me everithing is a mess.

    July 30, 2017 at 3:38 am #831650
    Mike

    Hey marketingjumpking,
    Try this code in the General Styling > Quick CSS field:

    #mobile-advanced {display:none !important;}

    That will take care of the extra menu, what is wrong with your header?

    Best regards,
    Mike

    July 31, 2017 at 12:26 pm #832082
    marketingjumpking

    Hello,
    I’ve tried with your CSS code.
    The problem has not disappeared in the mobile version.
    (Please take a look via mobile and not via mobile-test app)
    Please see pictures by my i-phone on the link below.
    And menu doesn’t scroll :(

    August 1, 2017 at 2:21 pm #832883
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 1, 2017 at 2:38 pm #832890
    marketingjumpking

    Ok

    August 2, 2017 at 7:26 am #833229
    Rikard

    Hi,

    Thanks for that though the details are not working, could you check and verify please?

    Best regards,
    Rikard

    August 2, 2017 at 9:25 am #833274
    marketingjumpking

    Sorry, typing error, please see below.
    Have you see the #mobile-advanced behavior? And in the mobile view, note the telephone number and the blocked menu..
    Thanks

    August 2, 2017 at 2:04 pm #833454
    Rikard

    Hi,

    Thanks for that, working now. I changed some of the values in your mobile menu and then changed them back and it seems to be working as it should now. Please review your site and don’t forget to clear your browser cache and reload the page before doing so.

    Best regards,
    Rikard

    August 2, 2017 at 5:30 pm #833571
    marketingjumpking

    Hi Rikard,
    I’ve cleared the browser cache, nothing is change. Firefox, Safari, Google.. all the same.
    Desktop: My site presents 2 menu, the first over the header ( a list) the second is the original under the header. When you scroll the page, logo and menu go down and split the view.
    Mobile: 2 menu as before . The burger menu doesn’t work. Full Page Menu (the only option possible) is blocked, doesn’t scroll. The text that should appear on the header (telephone) covers the menu. Menu doesn’t scroll, the view discourages the reader.

    Please check it

    August 8, 2017 at 10:28 am #835764
    Rikard

    Hi,

    Sorry for the late reply. Your site looks fine on my end, what you saw before must have been caching. Please see private for a screenshot of what I’m seeing on my end. Can you confirm that it’s working as it should?

    Best regards,
    Rikard

    August 8, 2017 at 3:32 pm #835880
    marketingjumpking

    Hi,
    I used an old child theme..now it’s ok, I did not find any other alternatives.
    Now the only problem is with the “look” button (magnifier) that overlaps the logo.
    However, I can not change the theme style (colors) in General setting or advanced setting.
    Any suggestions?
    thank you

    August 13, 2017 at 7:50 pm #838309
    Basilis

    Hi,

    Can you please check your CHMOD settings at the /wp-content/ folder to make sure that everything on it and below are 775?

    Thank you

    Best regards,
    Basilis

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