Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 24, 2017 at 6:09 pm #829117
    msbllc

    Hey team,

    Today we noticed that when we go to edit a page and click on the text element all we see is white where the text part should go. When you take your cursor and highlight the text is there but not visible.

    We’ve deactivate all the plugins and updated to the latest versions of WP and Enfold. The issue still persist. We’ve tried it on both a PC and Mac.

    I’ve included log in access to one of our sites. Would you take a look and see if it happens to you and what we could do to solve this please.

    July 24, 2017 at 6:45 pm #829133
    Yigit

    Hi msbllc!

    Can you please post a link to your website as well? :)

    Cheers!
    Yigit

    July 24, 2017 at 7:05 pm #829149
    msbllc

    Yigit – sure thing. That completely slipped my mind. It is now in the private content.

    July 24, 2017 at 7:13 pm #829159
    Yigit

    Hey!

    Can you please try re-updating the theme via FTP and overwrite all files? Some JS files seem to be broken at the moment and overwriting them should fix the issue. If it does not, please post FTP logins here privately as well :)

    Cheers!
    Yigit

    July 25, 2017 at 5:42 pm #829712
    msbllc

    Thanks Yigit. I believe that helped. Looking into it yesterday we found out that site was hacked and a lot of the core files were modified. It seems to be working good now.

    July 25, 2017 at 5:49 pm #829717
    Jordan Shannon

    Hi,

    I’m glad Yigit was able to help. If you need anything else, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 6 posts - 1 through 6 (of 6 total)
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