I am attempting to create a new Advanced Layer Slider. I am using the default slider options provided through Enfold.
I can click to add a new slide, add elements like normal, and click save, but when I then back out to the list of sliders, it is nowhere to be found.
I have tried to edit the current slider I had built a couple years ago. When I save the changes, exit out of the slider and go back in, the changes are also not displayed. HOWEVER, if I add that slider to a page, the changes ARE present.
I’m not sure why the changes are not saving or displaying properly.
Hey ImageMagician,
Thanks for the login details. Could you try updating the theme to the latest version (4.1.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
Rikard
The update hasn’t changed anything.
Hi ImageMagician,
Here is a thread for you to consider
https://kriesi.at/support/topic/layerslider-dont-save/#post-222339
Best regards,
Victoria
Thanks, Victoria. I did all the solutions suggested in the post, but to no avail. I’m thinking our server isn’t set up properly. We are going to move to a new provider soon.
Hi,
What is the current PHP version? And what is the theme version prior to version 4.1.2 theme update? The layer slider can cause a lot of issues after every major update so updating from a very old theme or plugin version will surely break the existing sliders. Is it possible to create new sliders?
Best regards,
Ismael