Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 17, 2017 at 4:45 pm #822741
    PM-Tina

    Hi

    I love the flexibility of the contact form but our sales staff find the returned email to them when Request A Call Back contact form has been completed to be very confusing.

    I show an example of the type of email we receive:
    Name: Mary Ryan
    E-Mail: (Email address hidden if logged out)
    Phone: 086 5557777
    Marketing Services: false
    Graphics Services: false
    Consultation: false
    Technical Support: false
    Sales / Order Enquiry: true
    Other: false
    9.00 am – 10.00 am: false
    10.00 am – 11.00am: false
    11.00 am – 12.00am: true
    12.00 am – 1.00 pm: true
    1.00 pm – 2.00 pm: false
    2.00 pm – 3.00 pm: false
    3.00 pm – 4.00 pm: false
    4.00 pm – 5.00 pm: false
    5.00 pm – 5.30 pm: false
    Please leave a message below with any additional information you think relevant.: Looking to purchase trade unit

    Is there some way I can format this return email for the staff receiving it? Do I have to use some other Contact Form software?

    Many Thanks

    Tina

    July 18, 2017 at 12:02 pm #823212
    Nikko

    Hey Tina,

    You might use to use a plugin dedicated for contact forms, I believe this plugin would help you with customizing the format of the email received: https://wordpress.org/plugins/contact-form-7/
    Hope this helps :)

    Best regards,
    Nikko

    July 20, 2017 at 12:57 pm #824552
    PM-Tina

    Thank you Nikko
    I’ll give it a go!
    You can close the thread.
    Rgds
    Tina

    July 20, 2017 at 1:24 pm #824579
    Sarah

    Hi,

    We’re glad that Nikko was able to help! If you need help with anything else, please feel free to open a new thread and we will do our best to assist you.

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/

    We’d also appreciate it if you can take a moment to review our theme if you haven’t already. https://themeforest.net/downloads

    Thank you for using Enfold.
    Cheers!
    Sarah

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  • The topic ‘Improving Contact Form email returned to admin’ is closed to new replies.