Tagged: blank screen, Footer widgets, white screen
-
AuthorPosts
-
July 14, 2017 at 10:30 am #821085
Hi
Hope you can help
On mobile view the footer columns are cramped next to each other, rather than below each other.Here is the website on our test server – http://test.lpdemo.com
Thanks
DaveJuly 14, 2017 at 3:34 pm #821224Hey Dave,
Could you try updating the theme to the latest version (4.1.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardJuly 21, 2017 at 4:30 am #824944Hi Rikard
I updated the theme & now I have a white screen & when I right click to View Page Source all there is is the number 1 in top left corner
Here is the website on our test server – http://test.lpdemo.com
I have tried deactivating all the plug ins & no difference, still a white screen
In the Private Content I have placed the log in details to the back end & CpanelHelp please
Kind regards
DaveJuly 22, 2017 at 5:16 am #826736Hi,
Thanks for that, you are getting a 500 internal server error. Why that is I can’t say since it’s a very general error. I can see that you have access to the backend though, could you try to change your front page into some other page to see if that is what is causing the problems?
Best regards,
RikardJuly 22, 2017 at 6:02 am #826760Hi Rikard
I change the front page to http://test.lpdemo.com/about/
Which is Our Resort page. We still get the same white page.Any ideas
Kind regards
DaveJuly 22, 2017 at 6:34 am #826783Hi,
Perhaps down grading to 4.07 would be a quick solution? You just need to upload the theme files of the old version via FTP.Best regards,
MikeJuly 22, 2017 at 2:23 pm #827255Hi
Were do I get the version 4.07?
That is the theme version you mean?Is there a video or something to show how to FTP theme files?
Thanks
Dave
July 22, 2017 at 2:39 pm #827260I have the Riviera Resort website on my local hose with Theme version 3.5.3 and have the issue with mobile view that the Footer columns are next to each other & not below each other.
This was my original problem & I was told to update the theme. I did & got a white screen.
I have a copy uploaded at http://test.findnetsolutions.com/
The details are below
Please someone I need help with this theme.Kind regards
DaveJuly 23, 2017 at 1:18 am #828524Hi,
Try to update manually via FTP: https://vimeo.com/67209750
Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
Please see Private Content areaBest regards,
MikeJuly 23, 2017 at 12:15 pm #828650Hi
I tried uploading the older theme version 4.0.7 & made no difference to test.findnetsolutions.com. Then tried to fix that & locked my self out of the wp-admin login. So I have deleted it from the server.However on the other test site test.lpdemo.com. I uploaded the version 4.0.7 but it still has a white page. I didn’t fiddle any more so I hope someone can help sort out why the theme doesn’t work, after version 3.5.3
Originally on version 3.5.3 the home page footer columns were next to each other rather than below each other on mobile view. Other pages seem OK.
Please can someone use the details in the Private section to help me.
Your help would be greatly appreciated
Kind Regards
DaveJuly 23, 2017 at 10:02 pm #828778Hi,
I logged in and changed from your child theme to your parent theme, and your site works now, and looks good :)
This makes me think that there’s a error in your child theme header.
Please review.Best regards,
MikeJuly 24, 2017 at 2:34 am #828831Thanks.
But the customer won’t be happy with half a job.The header logo/menu & section above logo is different & work different when scrolling. Their Booking Form is all out of wack.
Those things need styles & code added to them that was on the Child Theme. styles.css, header.php & functions.phpI thought the idea of having a Child Theme was so when we updated the Theme to a latest version we didn’t loose the special styling & code added to styles.css, header.php & functions.php
I can redo the test sizing, footer & socket content & layout BUT that won’t fix the header, logo, menu section. Let alone the Booking Form.
Thanks anyway however I really need someone who can help me to make it right & find the bit of code or whatever that causes the problem.
On my local host when the website is complete with child theme. I update it to the latest theme version I got either a white screen or this Fatal Error:
Fatal error: Call to undefined function avia_header_class() in /Applications/XAMPP/xamppfiles/sites/hirum1/wp-content/themes/enfold-child/header.php on line 12I have uploaded the website as it should look, at http://dev1.findnethosting.com/
Except in mobile view the footer columns are next to each other rather than above & below each other & seems to be only on the Home page.
This was the original problem. However when we update the theme, the page has an error or is a white screen.See Private notes
Please if someone can help!!
Kind regards
DaveJuly 28, 2017 at 5:25 am #830887Hi,
On my local host when the website is complete with child theme. I update it to the latest theme version I got either a white screen or this Fatal Error:
Fatal error: Call to undefined function avia_header_class() in /Applications/XAMPP/xamppfiles/sites/hirum1/wp-content/themes/enfold-child/header.php on line 12The header.php file is probably included in the child theme. Please update the theme to the latest version then get a fresh copy of the header.php file from the parent theme folder and re-do the modifications. There’s a lot of changes in the latest update. The “avia_header_class” function no longer exist in the header.php file.
Best regards,
IsmaelJuly 29, 2017 at 4:38 am #831381Thanks for your help, greatly appreciated :)
July 29, 2017 at 2:42 pm #831478 -
AuthorPosts
- The topic ‘Footer Columns cramped in mobile use’ is closed to new replies.