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  • July 10, 2017 at 6:31 pm #818922
    CPDSessions

    Hi Guys,

    I’m having a major problem with the layout builder. I have the latest version of chrome, enfold, I tried the latest version of wordpress, still no change.
    I’ve also tried deactivating all plugins, still no change. I’ve added login details in the private content section. Can you please add a fix for this chrome issue. To replicate the problem log out of website and try view the website. Hit ctrl + shift + R a couple of times on the home page until you get the error if it doesn’t show the first time. Thanks. You should see lots of white space where content from the layout builder should appear.

    July 11, 2017 at 6:05 am #819095
    John Torvik

    Hey CPDSessions,

    You can contact your host provider and talk about this problem because the error after many pages refresh is related the host company.

    Best regards,
    John Torvik

    July 13, 2017 at 10:37 am #820439
    CPDSessions

    Hi John,

    Do you know what is the exact problem is? So I can forward the information to them?

    Best Regards
    Sean Farnon

    July 14, 2017 at 5:14 am #820932
    Rikard

    Hi Sean,

    Thanks for the login details, though there is a password prompt (.htaccess) before being able to see the login page. Could you post those details as well please?

    Also please make sure that you are running the latest version of the theme (4.1.1): http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    July 14, 2017 at 10:59 am #821097
    CPDSessions
    This reply has been marked as private.
    July 16, 2017 at 11:42 am #821966
    Victoria

    Hi Sean,

    I was not able to reproduce the issue, could you make a screencapture or give us detailed steps to reproduce?

    Best regards,
    Victoria

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