Viewing 13 posts - 1 through 13 (of 13 total)
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  • July 6, 2017 at 7:30 pm #817462
    MORTULGAAH

    Could you please help a bit, my menu doesn’t shrink on scroll-down?

    July 7, 2017 at 5:41 am #817613
    Rikard

    Hey MORTULGAAH,

    Did you check your settings in the Layout menu on the right hand side of the edit page?

    Best regards,
    Rikard

    July 7, 2017 at 9:08 am #817675
    MORTULGAAH

    Yes. I have Shrinking Header, Unstick topbar and Sticky header in Header layout tuned on.

    I use Enfold Child.

    July 7, 2017 at 10:07 am #817707
    Sarah

    Hi,

    May we have admin access into your website so we can take a closer look?

    Best regards,
    Sarah

    July 7, 2017 at 10:48 am #817737
    MORTULGAAH

    Of course. Here:

    July 7, 2017 at 1:15 pm #817813
    MORTULGAAH

    Have you maybe had time to check?

    July 7, 2017 at 5:49 pm #817945
    Sarah

    Hi!

    It’s possible that a plugin is conflicting with the theme. Can you try deactivating your plugins and see if that fixes the problem? If it does, try reactivating the plugins one by one to see which one is conflicting with the theme.

    Please let us know how it goes. Thank you!

    Best regards,
    Sarah

    July 10, 2017 at 11:05 am #818630
    MORTULGAAH

    I deactivated all plugins, and the feature still doesn’t work. You can check it if you want.

    I als tried cleaning cache and other browsers. The issues remains.

    • This reply was modified 7 years, 4 months ago by MORTULGAAH.
    July 10, 2017 at 11:24 am #818636
    MORTULGAAH

    I just found out that the full screen slider doesn’t work either.

    July 10, 2017 at 11:55 am #818664
    MORTULGAAH

    The issue was with the child theme. A lot of stuff didn’t work correctly when on Child theme.

    The child was downloaded from Kriesi site, not created manually. Can you provide correct child theme that will work?

    July 10, 2017 at 12:06 pm #818671
    Rikard

    Hi,

    The child theme which is available for download is just a shell, it doesn’t add or remove anything. Did you add anything to the child which might have caused the issues?

    Best regards,
    Rikard

    July 10, 2017 at 12:11 pm #818672
    MORTULGAAH

    I didn’t add anything to the child theme (double checked it).

    It seems to me like the js links didn’t work? Kind of weird.

    July 10, 2017 at 1:15 pm #818705
    Rikard

    Hi,

    Adding a child theme won’t cause thing like that to happen, though maybe you could try to overwrite the theme files via FTP with a fresh copy just to be sure? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

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