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AuthorPosts
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July 4, 2017 at 10:30 pm #816513
Hi guys,
i am trying to put an image that covers the complete space of the featured image as showed in picture. I tried dozens of sizes and searched your foruns for an answer but ther eis allways this space in background. what should i do? ( the image is in orange)https://www.4shared.com/photo/slqAA2OAca/duvida_kriesi.html
thank you.
July 4, 2017 at 11:56 pm #816546Hey marcelhochman,
I was not able to display the image. Would you be able to put a link to the site and page in question so we can look into this further?
Best regards,
Jordan ShannonJuly 5, 2017 at 4:48 pm #816817marcionoal.com
July 6, 2017 at 1:51 am #816978Hi,
I see. So you just want it to fill to the border?
Best regards,
Jordan ShannonJuly 6, 2017 at 6:43 pm #817439Yes, i need to know the size of the image so it will fill the border completly. “Hi guys,
i am trying to put an image that covers the complete space of the featured image as showed in picture.”July 6, 2017 at 11:30 pm #817534Hi,
Try to size it 873×375
Best regards,
Jordan ShannonJuly 7, 2017 at 10:36 pm #818024We are trying for days to simple know a size of your magazine bigger entry. You already could not open an image that is there, then made a question that was already in my text and asked me to try a size that does not work.
I am not here to loose time guessing. It is your theme,. Please next answer come with a solution or send me someone who can.July 8, 2017 at 5:35 pm #818214Hi marcelhochman,
Here is how you can check for dimensions:
https://kriesi.at/support/topic/full-list-of-image-dimensions-for-enfold/#post-373563If you need further assistance please let us know.
Best regards,
VictoriaJuly 10, 2017 at 9:36 pm #818992Victoria, i am very angry with this support. This is a very simple issue, and you are not answering my questions. I already tried those sizes and those are not the size that Jordan told me. Seems to me you are guessing and trying to get rid of the problem. Next time i come here and i do not have an answer that leads to the solution, i will have to start complaining in your selling pages.
July 10, 2017 at 9:36 pm #818993I want to know the size for the picture i sent, please be very specific about the answer.
July 10, 2017 at 11:25 pm #819026Hi,
Would you be able to provide login info for the dashboard so we can look into this issue further?
Best regards,
Jordan ShannonJuly 11, 2017 at 3:53 pm #819465I am here, for a week trying to get a simple answer. I am not giving my credentials. I do not want you guessing on my website, call some one else who knows what he/she is doing or come back with the right size.
July 11, 2017 at 4:19 pm #819479Hi,
Sorry for the confusion.
Default size for the image is 710x375px. If you would like to change it, please try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change themagazine
image size (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.Best regards,
YigitJuly 11, 2017 at 4:40 pm #819501https://www.4shared.com/video/zPWuaSxZei/kriesi.html please check the video
July 11, 2017 at 6:16 pm #819570Hi,
Could you please use the plugin i mentioned in my previous post and set “magazine” image sizes to 875x375px and regenerate thumbnails?
Magazine image size is 710x375px by default as i mentioned however that image size is small for your layout due to width of your containers. Simply adjusting image size and regenerating thumbnails would help.
I understand if you would not like to share your details, however if you would like us to do it for you, please create a temporary admin login and post it here privately and we will gladly correct it for you :)
Best regards,
YigitJuly 11, 2017 at 10:08 pm #819651“Magazine image size is 710x375px by default as i mentioned however that image size is small for your layout due to width of your containers. Simply adjusting image size and regenerating thumbnails would help.”
the video shows that i placed a image of 710 / 375 px witch is the default size, so the answer must not be simple change the image size to 875 x 375. I do not know how to re-generate tumbnails and chaning image sizes is simple not affecting the size in the area that i showed.
I do not want you to correct it for me because this is a procedure that i will have to do lots of times.
July 11, 2017 at 10:17 pm #819654Hey!
Current image size is 709x375px – http://i.imgur.com/9vOOGfL.png and container width is 873x375px – http://i.imgur.com/D4CVv9g.png
To correct it, please try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change the magazine image size (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.Best regards,
YigitJuly 12, 2017 at 8:26 pm #820203Yes that is it. thank you!!
July 12, 2017 at 8:26 pm #820204Soon enough i am buying my forth licence with you.
July 12, 2017 at 8:30 pm #820207 -
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