Viewing 20 posts - 1 through 20 (of 20 total)
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  • #816513

    Hi guys,
    i am trying to put an image that covers the complete space of the featured image as showed in picture. I tried dozens of sizes and searched your foruns for an answer but ther eis allways this space in background. what should i do? ( the image is in orange)

    https://www.4shared.com/photo/slqAA2OAca/duvida_kriesi.html

    thank you.

    #816546

    Hey marcelhochman,

    I was not able to display the image. Would you be able to put a link to the site and page in question so we can look into this further?

    Best regards,
    Jordan Shannon

    #816817

    marcionoal.com

    #816978

    Hi,

    I see. So you just want it to fill to the border?

    Best regards,
    Jordan Shannon

    #817439

    Yes, i need to know the size of the image so it will fill the border completly. “Hi guys,
    i am trying to put an image that covers the complete space of the featured image as showed in picture.”

    #817534

    Hi,

    Try to size it 873×375

    Best regards,
    Jordan Shannon

    #818024

    We are trying for days to simple know a size of your magazine bigger entry. You already could not open an image that is there, then made a question that was already in my text and asked me to try a size that does not work.
    I am not here to loose time guessing. It is your theme,. Please next answer come with a solution or send me someone who can.

    #818214

    Hi marcelhochman,

    Here is how you can check for dimensions:
    https://kriesi.at/support/topic/full-list-of-image-dimensions-for-enfold/#post-373563

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #818992

    Victoria, i am very angry with this support. This is a very simple issue, and you are not answering my questions. I already tried those sizes and those are not the size that Jordan told me. Seems to me you are guessing and trying to get rid of the problem. Next time i come here and i do not have an answer that leads to the solution, i will have to start complaining in your selling pages.

    #818993

    I want to know the size for the picture i sent, please be very specific about the answer.

    #819026

    Hi,

    Would you be able to provide login info for the dashboard so we can look into this issue further?

    Best regards,
    Jordan Shannon

    #819465

    I am here, for a week trying to get a simple answer. I am not giving my credentials. I do not want you guessing on my website, call some one else who knows what he/she is doing or come back with the right size.

    #819479

    Hi,

    Sorry for the confusion.

    Default size for the image is 710x375px. If you would like to change it, please try the following:
    1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
    2. Go to Settings > Media
    3. Change the magazine image size (increase its width / height).
    4. Regenerate the thumbnails by clicking the button at the bottom.

    Best regards,
    Yigit

    #819501
    #819570

    Hi,

    Could you please use the plugin i mentioned in my previous post and set “magazine” image sizes to 875x375px and regenerate thumbnails?

    Magazine image size is 710x375px by default as i mentioned however that image size is small for your layout due to width of your containers. Simply adjusting image size and regenerating thumbnails would help.

    I understand if you would not like to share your details, however if you would like us to do it for you, please create a temporary admin login and post it here privately and we will gladly correct it for you :)

    Best regards,
    Yigit

    #819651

    “Magazine image size is 710x375px by default as i mentioned however that image size is small for your layout due to width of your containers. Simply adjusting image size and regenerating thumbnails would help.”

    the video shows that i placed a image of 710 / 375 px witch is the default size, so the answer must not be simple change the image size to 875 x 375. I do not know how to re-generate tumbnails and chaning image sizes is simple not affecting the size in the area that i showed.

    I do not want you to correct it for me because this is a procedure that i will have to do lots of times.

    #819654

    Hey!

    Current image size is 709x375px – http://i.imgur.com/9vOOGfL.png and container width is 873x375px – http://i.imgur.com/D4CVv9g.png

    To correct it, please try the following:
    1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
    2. Go to Settings > Media
    3. Change the magazine image size (increase its width / height).
    4. Regenerate the thumbnails by clicking the button at the bottom.

    Best regards,
    Yigit

    #820203

    Yes that is it. thank you!!

    #820204

    Soon enough i am buying my forth licence with you.

    #820207

    Hi,

    You are welcome! Sorry it took longer than it should :)

    Let us know if you have any other questions or issues!

    Best regards,
    Yigit

Viewing 20 posts - 1 through 20 (of 20 total)
  • The topic ‘featured image size’ is closed to new replies.