Viewing 17 posts - 1 through 17 (of 17 total)
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  • #815924

    I have placed a background image but in the mobile version it does not appear correctly, it cuts off an important part of the image. How can i solve it

    Periodistas

    #816137

    Hey jesusriosarroyo,

    If you want greater control over the background in mobile devices I suggest you create another section to show only on mobile and use an image better adapted to that screen size. You can assign unique IDs to your sections and then hide/show them using CSS like this:

    @media only screen and (min-width: 768px) {
    #section-desktop {
      display:block !important;
    }
    #section-phone {
      display:none !important;
    }
    }
    
    @media only screen and (max-width: 767px) {
    #section-desktop {
      display:none !important;
    }
    #section-phone {
      display:block !important;
    }
    }

    Best regards,
    Rikard

    #816728

    I’m trying that solution but it does not work. When placing two sections of color (I want the image to be full width) the background of the next section make the background image of the section of color. I attach an image. How can I solve it?

    test

    #817038

    Hi,

    Thanks for the details, though I’m getting an error message when try to access the login screen. Please see private.

    Also, on what page are you having this problem?

    Best regards,
    Rikard

    #817345

    Is a safety measure. In order to access, you need to have the language in Spanish installed in the browser, you do not need to be active.

    #818932

    Is there any progress?

    #819016

    Hi,

    Please disable that Spanish option, so we can be able to help you out with the problem please.

    Thank you

    Best regards,
    Basilis

    #819340

    I can not change this option. It is an option of the hosting server. The restriction is that the Spanish language must be installed in the browser. It is not necessary, that the language is active. Can you try that? I look forward to your help thanks

    #820236

    Hi,

    I am sorry but we can not.
    That would require a lot more steps to debug the error.
    Please find a solution and we will be more than happy to help with the theme.

    Best regards,
    Basilis

    #823017

    Have already removed that restriction. you should be able to enter and solve the problem. Our knowledge to modify the theme are limited. Thank´s

    #825068

    There is some progress?

    #827256

    Hi,
    I was unable to login due to something blocking it, please review your settings.
    postimage

    Best regards,
    Mike

    #830596

    Try again, this protection measure is already deactivated. Thanks!

    #832263

    Is there any progress? Thanks

    #832769

    Hi,

    There’s a new option for every elements in the latest version of the theme which is called Screen Options. You can now duplicate the first color section and apply an image that is specifically resized for mobile. Use the Screen Options to toggle the display of the elements on different screen sizes.

    Best regards,
    Ismael

    #833690

    I updated the theme. I can see the options to hide depending on the screen size. I’ve run a test but it does not work. How can I solve it, thank you.

    #835596

    Hi,

    Which sections you selected to hide, can you tell us, so we can try identify it please?

    Best regards,
    Basilis

Viewing 17 posts - 1 through 17 (of 17 total)
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