Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • June 22, 2017 at 10:52 am #811433
    XanderHall

    Hello,
    Ever since I downloaded the Enfold theme I have seen the Avia Layout Builder Notification when changing my client’s website and posting new blog posts. I was curious as to how to make it go away, it is right in front of the permalink box and title when I write posts.

    June 22, 2017 at 2:19 pm #811543
    Rikard

    Hey XanderHall,

    I’ve never heard of that before, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 23, 2017 at 1:04 am #811899
    XanderHall

    Not a problem here is the information in the private section.

    June 23, 2017 at 1:04 am #811901
    XanderHall

    And the link

    June 23, 2017 at 7:27 am #811986
    John Torvik

    Hi,

    First of all, try to disable all the plugins and check if there`s any conflict.

    Best regards,
    John Torvik

    June 23, 2017 at 9:12 am #812010
    XanderHall

    Hey John,
    Will deactivating the plugins reset the settings of them?

    Thanks,

    Xander Hall

    June 23, 2017 at 2:39 pm #812125
    Rikard

    Hi,

    Thanks for the login details. There is something messing with the CSS on your installation, the same problem happens under Appearance->Themes as well. The close button is there but it’s not visible, if you hover your mouse on the bottom of the notification bubble you will see a small grey area, the close button is just to the left of it.

    Your plugins should stay the same after deactivating them, but I can’t say that they will for sure.

    Best regards,
    Rikard

    June 23, 2017 at 11:11 pm #812332
    XanderHall

    Thanks for the info Rkard. When I hovered my mouse over the notification bubble I didn’t see any small grey area. Should I do that once I disable the plugins?

    Thanks,
    Xander Hall

    June 24, 2017 at 7:54 am #812415
    Rikard

    Hi,

    You don’t need to disable anything, the close button is there, just hover the bottom of the bubble with your mouse until the pointer becomes a hand. If you want to find out what is messing with the CSS then you can try to disable all plugins.

    Best regards,
    Rikard

    June 24, 2017 at 8:13 am #812416
    XanderHall

    Okay thanks!

    June 24, 2017 at 11:11 am #812430
    Sarah

    Hi!

    Do you still need further help with this topic, or can we close this thread? :)

    Best regards,
    Sarah

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.