Viewing 5 posts - 1 through 5 (of 5 total)
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  • June 21, 2017 at 7:39 am #810810
    cqinsight

    The front end of our website is working well with Enfold but the back end is extremely slow when creating or updating pages or posts or even menus. I have been trouble-shooting for some time without any success but have isolated the problem to the Enfold theme. I have updated WordPress, disabled all plugins, removed all custom CSS and am now using the current version of Enfold but the problem persists. The only time I have been able to stop the problem from occurring has been when a different theme is activated. When Enfold is active I regularly receive “connection lost” errors and “timeout” errors. Please help by suggesting what else I might try to fix the issue.

    June 21, 2017 at 8:14 am #810828
    John Torvik

    Hey cqinsight,

    Ensure that it`s some plugin conflict. To check it, just disable all the plugins.

    Best regards,
    John Torvik

    June 22, 2017 at 2:06 am #811268
    cqinsight

    As mentioned in my original post, I have tried disabling all the plugins but the problem does not go away even with every plugin disabled.

    June 22, 2017 at 3:33 pm #811607
    incues

    Same problem here.
    Front-End works fine, but Back-End causes me headache. A simple update on a page takes 10-15 mins in average, due to persistent connection loss and timeouts.

    The Theme is put on a managed WordPress by GoDaddy. I guess I am not the only one… Any suggestion or successful solution you can provide from earlier cases?

    June 23, 2017 at 12:59 pm #812089
    Victoria

    Hi all,

    Could you send us your server log? Which php are you running?

    Best regards,
    Victoria

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