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  • #810225

    Dear Support,

    i had a problem with “CM Tooltip Glossary Pro+ plugin”. I found similarities to this thread:

    https://kriesi.at/support/topic/sidebar-issue-when-using-cm-tooltip-glossary-pro-plugin/

    At my site, the following problem occur: The color fullwidth section in combination with this tooltip plugin doesn’t work right.
    While both are used, the fullwidth section had a “boxed” size. Not fullwidth.

    Please check this answer:

    Best,
    Seolotsen

    I have to admit it took a longer while to solve, but I managed to figure out what the problem was.
    Unfortunately, the fix requires the modification of one of the Enfold theme files – the template-builder.php and some changes in our plugin’s code.
    What I did is adding a new filter to the content generated by the Avia builder, so our parser can run after all content has been set up and all the divs properly closed.
    Both changes are already on your site and from what I see it’s working well.

    But to preserve the fix you’ll need to pass the information to the Theme authors and ask if they could merge the changes into their product (the changes I made are clearly commented).

    <?php 
        /*
        Template Name: Blank - No Header, no Footer
        */
         
        if ( !defined('ABSPATH') ){ die(); }
     
    /*
     * A blank Template that allows you to build landing pages, coming soon pages etc
     */
          
     global $avia_config;
     $avia_config['template'] = "avia-blank"; //important part. this var is checked in header and footer php and if set prevents them from rendering. also an additional class is applied to the body
      
      
      
      
     if(!empty($avia_config['conditionals']['is_builder']))
     {
        $avia_config['conditionals']['is_builder_template'] = true;
        get_template_part('template-builder');
        exit();
     }
     else
     {
        get_template_part('page');
        exit();
     }
    #811474

    Hey A.,

    Thank you for sharing.

    What do you need from us?

    Best regards,
    Victoria

    #811533

    Hi Victoria,

    Excuse me, that my intention was not clear for you.

    1. Please forward this bug to your development department. It has included comments.
    2. It’s a turn around. You see in History, there are more user have Problems of combinating both.

    CM Glossary is a wide used Plugin. Some Enfold clients have problems in combination with both parties: Your devs should check this code, is something missed in template builder.php. This suggestion is recommended from support as suggestion for your development department (to have no longer incompatibility)

    Please read this from Plugin support. Do you see actualy no benefit, especially for Enfold? :-o
    We do have a history of incompatibility with Enfold theme, that’s true :) It’s quite common that people who like Enfold like our Tooltip Glossary too :)
    Probably Enfold’s site builder is closing one of the tags in a non-standard way (maybe with JS) by default. And unclosed elements is not something our parser likes very much, so it automatically fixes them during the process. But this changes the layout completely, and the whole content which follows the first section is wrapped with the <div id=”container”> which has the 1310px width.

    Best

    S.

    • This reply was modified 7 years, 3 months ago by Hokuspokus.
    #811765

    Hi seolotsen,

    Thank you for clarification, I passed it on.

    Best regards,
    Victoria

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