Viewing 15 posts - 1 through 15 (of 15 total)
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  • June 16, 2017 at 2:52 pm #808968
    benjaminmcavoy

    Ok, I think enfold is buggy, I have had a previous issue here with “updates” and nothing showing, I just created a new fresh site, new name, and a new enfold purchase an hour ago, this problem did not exist on other themes until I installed the enfold theme, would anyone happen to know how this can be fixed.? Thanks in advance

    June 17, 2017 at 10:38 am #809250
    Rikard

    Hey benjaminmcavoy,

    I don’t know what you mean by updates, is your site not updating with new posts for instance? Or you don’t see the automatic update of the theme? Please try to explain your problem a bit further so that we can help you out.

    Best regards,
    Rikard

    June 18, 2017 at 2:54 am #809442
    benjaminmcavoy

    When I go into admin, and it shows that there is an item to update, I then select the update and there is nothing there to update at all..? how cab I send a photo here to show you..? is it the advance layer slide causing this..?

    Thanks

    Ben

    June 18, 2017 at 7:59 am #809482
    Rikard

    Hi Ben,

    Thanks for the feedback, though I can’t access your site. It’s displaying this error:

    Parse error: syntax error, unexpected '.' in /home/sensingh/public_html/wp-content/themes/enfold/config-woocommerce/woocommerce-mod-css-dynamic.php on line 242

    Best regards,
    Rikard

    June 23, 2017 at 12:44 am #811893
    benjaminmcavoy

    I have now requested a full refund, please advise.

    Thank you

    June 29, 2017 at 12:08 am #814151
    benjaminmcavoy

    Login details are provided below.

    Thanks

    June 29, 2017 at 5:23 am #814210
    John Torvik

    Hi,

    Its important to check if theres any plugin conflict. To do it, just go to Dashboard > Plugins – Disable of all.

    Best regards,
    John Torvik

    June 29, 2017 at 9:44 am #814289
    benjaminmcavoy

    Done all of this… still not working…. You asked for my login details to see if you can load from my FTP, please advise if this has happened yet and why you were unable to upload the enfold theme. this is now taking FARRRRRR tooo long to resolve. I now wish for a full refund today please.

    June 30, 2017 at 12:42 am #814752
    benjaminmcavoy

    I am now so frustrated with 14 days since purchase, I have decided to pay someone else to fix the issues with enfold install.

    June 30, 2017 at 1:42 pm #814949
    benjaminmcavoy

    I have now paid for some to install this theme, was working great until I loaded the Enfold Demo….. my whole admin is distorted. The login details of Wp are above in private and also cpanel. How can I remove this demo without deleting content I loaded before selecting the demo theme.?

    July 1, 2017 at 4:24 am #815219
    Rikard

    Hi,

    Thanks for the feedback and sorry for the problems you’re having. If you have imported demo content and want to remove it then you have to do it manually. You can find the content in the WordPress menu under Posts, Pages and Media.

    Could you please post login details to WordPress as well?

    Best regards,
    Rikard

    July 1, 2017 at 5:40 am #815238
    benjaminmcavoy

    Yes I have done this now, now I am having admin distortion.? just seams to be one thing then another here, could you please login and see the issue.

    I managed to fix the last three problems, So I deleted the theme deactivated all the plugins and kept them deactivated, when I select to modify the enfold theme in the editor the menu is not there and I can not upload a Logo. Surly one person can not have this much drama with a fresh install.?

    Thanks

    Ben

    July 1, 2017 at 11:58 am #815335
    Rikard

    Hi Ben,

    I can’t say what you problems are due to since I can’t log into WordPress, could you post working login details in private please?

    Best regards,
    Rikard

    July 1, 2017 at 12:23 pm #815347
    benjaminmcavoy

    What..? Again…? really… how many more of you people are going to ask me for my log in details..? this is now becoming a joke..? May I have a refund of the theme please. 2 weeks this has taken 2 WEEKS

    Thank you

    July 2, 2017 at 5:54 am #815477
    Rikard

    Hi,

    No it’s not a joke, how can I log in to your site and check the problem if the details are not working? Provide us with working details if you want help. If you want a refund then please contact Envato/Themeforest support.

    Best regards,
    Rikard

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